10 days old

Supply Chain Manager

Columbia Heights, MN 55421
  • Job Code
Careers That Change Lives

Provide world class customer care to patients, health care professionals, and Medtronic personnel while leading Supply Chain teams within the Customer Care organization. Supports order fulfillment and field inventory movement for case needs and partners with Operating Units to drive inventory optimization programs.

Leaders coach and develop staff and inspire high performing teams. They engage cross functionally, think strategically, influence across the matrix and communicate effectively at all levels to develop and execute programs related to field inventory while leveraging efficiencies and learnings from other therapies supported within Customer Care.

Come for a job, stay for a career.

The Customer Care organization provides world class customer service across all products and therapies in the Americas Region. Engage with individuals across the contract-to-cash value stream, building relationship with support functions and field representatives. The Customer Care Supply Chain group is a unique experience to gain knowledge of the Medtronic product lines and therapies and experience first-hand how Medtronic impacts lives every day.

A Day in the Life

  • Develops top talent by coaching and mentoring employees and inspiring high performing teams
  • Develops appropriate metrics to drive organizational effectiveness and results by continually raising the bar
  • Sets aggressive goals for individual and organizational objectives and metrics; drives results
  • Operates in a boundaryless fashion; partners with other Supply Chain Managers to lead the CC Supply Chain organization as one organization and not segmented by Operating Unit
  • Key leader overseeing the initiation, development and execution of field inventory strategies in partnership with Operating Units. Drives initiatives to improve processes around inventory optimization, product availability, product launch phase in/phase out, and field corrective actions.
  • Evaluates, creates and implements standard work across the organization and works to influence Operating Unit processes where necessary
  • Provides Customer Care strategic perspective to business unit initiatives, influencing appropriately to align Business needs with Customer Care strategy to reach win-win solutions

Must Have: Minimum Requirements

  • Bachelors degree required
  • Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience

Nice to Have
  • 3+ years providing work direction and leadership to people/teams
  • Proven ability to lead an organization to achieve challenging results; Delivers under demanding conditions
  • Strong intellectual ability; Analyzes problems deeply and finds solutions to difficult problems; Comfortable with complexity, ambiguity, and shifting priorities
  • Proven ability to develop and execute well-thought-out plans
  • Ability to influence partners to develop win-win solutions
  • Strong team leadership/facilitation and project management skills
  • Proven ability to proactively and positively collaborate in a matrix environment
  • Proven ability to communicate effectively and professionally (written and verbal) with all levels; Strong presentation skills; Comfortable presenting to Sr. Leadership
  • Ability to manage conflict effectively
  • Ability to execute logically, calmly and efficiently in a rapidly-changing and stressful environment
  • Ability to work a flexible schedule as business needs dictate especially at quarter end
  • Inventory Management Experience
  • Project Management certification
  • Contact Center / Customer Service experience
  • ERP knowledge (SAP)_
  • Lean Sigma / DMAIC certification or experience
  • Medical device or health care industry experience
  • Understanding of regulations

About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Additional Information

  • Posting Date: Sep 9, 2021
  • Travel: Yes, < 25 % of the Time

Posted: 2021-09-11 Expires: 2021-10-10
Sponsored by:
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Sponsored by:
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Supply Chain Manager

Columbia Heights, MN 55421

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