11 days old

System Administrator- Mac OS

Segal Group Inc
San Francisco, CA 94102
  • Job Code
For nearly 80 years, Segal has been providing employee benefits, retirement plan investment advisory and human resources consulting for multiemployer trust funds, corporations and public sector organizations. Segal is an independent, privately and employee-owned firm. Our independence allows us to provide unbiased consulting services for our clients. Headquartered in New York City, Segal has offices throughout the United States and in Canada. We are a smaller organization that provides a more intense and broader exposure for development purposes within a culture that is highly collegial and team-oriented. You will work with colleagues who are smart, professional, talented and...nice people. We offer a competitive pay and benefits package that includes a defined benefit and matching 401(k) retirement plans.

Position Summary:

Candidate will be the IT Operations Subject Matter Expert in supporting the Mac OS across the enterprise. The role will participate in the expansion of the integration of Mac OS, including supporting management and security solutions. Position is an excellent opportunity to bring skills and experience to a team of highly motivated system administrators that support the firms client, server, and cloud solutions.

The IT System Administrator will be part of a successful team that provides Level II support and administration for MAC and Windows desktop, Azure, O365 and other cloud services, Windows server, and enterprise application support. Candidate will work with diverse technologies and participate in strategic projects in a collaborative environment. The role includes contact with user community and requires great customer service skills.

Essential Functions:

  • Provide Level II support of corporate MAC OS and Windows devices and applications

  • Work with the MAC OS and Windows OS as well as the Jamf and Egnyte products.

  • System administration duties

  • Active Directory Administration

  • Office 365 and Azure Administration

  • Enterprise Applications Administration and Monitoring

  • Monitor system, server and network alerts; resolve issues

  • Monitor and test data replication and disaster recovery systems

  • Manage asset tracking for responsible offices

  • Ensure rights management and security comply with company policy

  • Participate in project initiatives

  • Provide second level desktop support for desktop and laptop setups / QA for new users

  • Work closely with other regional support team to maintain company infrastructure.

  • Work closely with IT Engineering team on cloud, infrastructure, application, security and compliance projects.

  • Be on call for After-Hours Emergency Support coverage approximately four weeks a year

Skills Required:

  • Working technical knowledge of Mac OS Software and Hardware

  • Jamf Cloud administration. Concentrating on support and device policies. Including Okta, LDAP and Active Directory Integration

  • Strong experience with Cloud solutions including O365, Azure, Egnyte, and Okta

  • Proven success in leveraging automation and scripting tools to deliver efficient and secure results

  • Understanding of DEP, Volume Purchasing Programs, Apple Business Manager and integration with Jamf and Nomad/JamfConnect

  • Proven analytical and creative problem-solving abilities

  • Strong Best-Practice Security and Compliance standards focus

  • Ability to work individually and in a team-oriented, collaborative environment
  • 3 years of experience in user support, especially support of Mac OS in an enterprise environment

    Diversity and Inclusion at Segal:
    At Segal, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. We also engage in good faith efforts to maintain an environment free from discrimination and harassment in strict compliance with applicable laws, and consider all qualified candidates for employment without regard to their race/ethnicity, national origin, color, religion, gender, sexual orientation, gender identity or expression, age, disability or medical condition, protected veteran or military status, criminal record history, marital status, or status in any group or class protected by applicable federal, state or local law. We also engage in affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and protected veterans. Maintaining a diverse and inclusive workforce is a win/win, and provides Segal with the opportunity to leverage our top talent to provide innovative solutions to our clients.

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

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System Administrator- Mac OS

Segal Group Inc
San Francisco, CA 94102

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