20 days old

Systems Analyst - Operations

Trumbull, CT 06611
  • Job Code

Systems Analyst - Operations

Description of tasks:

  • Advises and leads the relationship with key stakeholders and Business Process Champions to drive the best customer satisfaction.

  • Establishes knowledge of business challenges and priorities to identify opportunities and recommend technical solutions with action plans to improve ongoing business operation and employee experience in ways that add value to our organization.

  • Lead and support project work with vendors to understand and resolve open system issues; work with vendors in upgrading cloud and on-premise systems.

  • Assist project managers in assessment of effort, risk, issue resolutions and project closure.

  • Create end-end functional design document with the future state, system and requirement gaps and recommend solutions to address gaps. Review functional design with stakeholders and obtain approvals.

  • Work closely with technical developers to assist in converting functional design into technical solutions where necessary.

  • Create unit test plans per test scenarios, participate in system and regression testing to validate against the requirements for projects, patches and enhancements.

  • Conduct conference room pilots and user acceptance testing with business users. Collaborate with Business Process Champions on test plan and test scripts and work closely with project managers and Business Process Champions to address any functional issues.

  • Create configuration documents and review with Business Applications project team for completeness.

  • Conduct knowledge transfer sessions with business users and Business Applications team to walk through new functionality and features.

  • Ensure the quality of deliverablein terms of the functional design, implementation, testing and adherence to technical compliance standards.

  • Monitor effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient.

  • Provide support to managers in development of new strategies for improving internal processes and implementing optimal solutions using technology and tool sets.


Authorized to approve work requests and statements of work to existing/authorized software and service vendors.

Required qualifications:


Computer Science, MIS degree or equivalent practical experience is required

Practical skills 5+ years experience in systems analysis of global discrete and process manufacturing, logistics, warehousing and customer service in global enterprises with both direct and indirect (distributor) sales channels selling a mix of products, supplies/consumables and services. Experience in multiple related areas (e.g. accounting, record-to-report, business intelligence, payroll, procure-to-pay, order-to-cash). Experience with systems analysis techniques including context diagram, data flow diagram, process (swim lane) diagram and entity-relationship diagram. Experience with statistical quality management techniques such as six sigma, CQI, Kaizen.

Personal skills:

Lead projects to completion, testing, and acceptance of project results. Excellent organization and time management skills with the ability to work in a dynamic, fast-paced environment that requires the individual to simultaneously manage several projects, with tight deadlines, while paying attention to detail and quality. Excellent problem solving, quantitative and analytical skills, critical thinking and the ability to effectively work through abstract concepts A self-starter with great personal organization skills and the ability to prioritize tasks in a collaborative, team working environment.

Other comments:

The Systems Analyst will be part of a team that is accountable for project delivery and system enhancements, as well as cross-work stream initiatives. This is a hands on role who will be responsible for leading and defining business system changes in relation to the development and support of highly complex applications. The candidate must be a strong analytical problem solver and creative thinker with the ability to ask the right questions and develop a point of view that will influence business decisions. The successful candidate will be a disciplined self-starter and will deliver strategic solutions to our global workplace.

As an employee of CooperSurgical, youll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a competitive salary, insurance coverage, 401(k) and a defined pension plan, paid time off for vacation, personal, sick and holidays, as well as a wide range of other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

CooperSurgical is an equal employment opportunity employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran


See Job Description

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Systems Analyst - Operations

Trumbull, CT 06611

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