14 days old

Systems & Applications Specialist II for Information Services - Houston, TX

Houston, TX 77002
  • Job Code

Position Summary:

We are looking for a Systems and Applications Specialist II to work with our Information Services Department and the School of Dentistry. This employee supports desktop hardware and base and departmental specific software and applications. The ideal candidate will have worked with both Mac and Windows environments, and have experience with peripherals. In a medical setting these devices can be crucial and harder to navigate than a corporate role.

This is a full time position that will require the employee to report during the week to a location in the Texas Medical Center. You will be eligible for all UTHealth benefits including great healthcare options and a pension run by the State of Texas.

Position Key Accountabilities:

1. Installs, configures, maintains, repairs, and otherwise supports services, specialized custom applications, desktop computers, software, applications, and related equipment in a networked environment.
2. Troubleshoots desktop services and systems; recommends improvements.
3. Trains users needing additional core computer and application skills as the position related information technology responsibilities evolve.
4. Documents each troubleshooting case, annotating all updates to ensure proper documentation of the final resolution.
5. Maintains inventory information of servers, desktop services, and equipment.
6. Participates and executes rollouts/deployments, migrations and upgrades as part of the IT team.
7. Advises department or school and provides them with IT solutions.
8. Approves all IT lease and purchase requests.
9. Other duties as assigned


* A+, MCSE and/or MCTS (Microsoft Certified Technology Specialist) preferred
* Good communication skills both verbal and written.

Minimum Education:

Associate's degree or relevant work experience in lieu of education.

Minimum Experience:

Three (3) years of related experience. May substitute required experience with equivalent years of education beyond the minimum education requirement.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215

Posted: 2019-10-31 Expires: 2019-11-29
Sponsored by:
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Sponsored by:
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Systems & Applications Specialist II for Information Services - Houston, TX

Houston, TX 77002

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