14 days old

Systems Engineer II

Be The Match
Minneapolis, MN 55415
  • Job Code


Right now, people's lives depend upon our performance. Our leaders have ownership of their areas, the autonomy to determine the best path, and the responsibility to ethically deliver excellent results. Both team members and leaders exemplify our Be The Match Standards.


This position is responsible for analysis, design, development, and delivery of NMDP infrastructure compute systems.

Performs systems, virtualization, design duties for the NMDP IT infrastructure.


Engineering solutions, design, and administration:

  • Responsible for the analysis, evaluation, testing, procurement and implementation of new or existing IT systems and services. This includes working with internal, remote, and external users as well as vendors to define the best solution.
  • Responsible for the configuration and capacity management activities associated with an enterprise IT environment.
  • Configures IT systems to control and secure user access to the IT infrastructure and data.
  • Provides daily administration duties for the NMDP systems infrastructure. This includes adding and removing accounts, modifying services, ensure proper backups, installing, configuring, tuning, and upgrading the hardware, operating systems, storage, and third party software products within the environment.
  • Maintains and creates full systems documentation as part of disaster recovery procedures.
  • Creates Change Management documentation for assigned implementations and ensures a successful implementation.
  • Estimates tasks for project planning and sets timelines.
  • Participates in the creation and execution of the project plan.
  • Provides management and other team members clear and timely updates on status of assigned responsibilities.
  • Populates and maintains platform management reporting to ensure health and forecast of platform capacity is measured.
  • Stays current with technology and evaluates its impact on new and existing applications and platforms.
  • Provides third level support and problem management activities for hardware and software issues, and supports requests that cannot be resolved by the NMDP Service Desk. Utilizes and updates the help desk tracking database for each trouble ticket.
  • Works with cross-functional teams that oversee infrastructure changes across the enterprise to improve communication and coordination among IT teams and initiatives.
  • Provides on-call support (including off hours, as needed) on a rotating basis for system problems.


Systems Engineer 2:

Knowledge of:

  • Solid understanding of current technology trends.
  • Windows Server OS, Powershell, VMware, Zerto, Cisco UCS.

Ability to:

  • Demonstrate strong interpersonal and organization skills; demonstrated success in working both independently and in a team environment.
  • Communicate effectively.
  • Demonstrate excellent time management with the ability to prioritize multiple projects at one time.
  • Must be able to demonstrate strong analytical and creative problem solving skills.

Education and/or Experience:

  • Four years' work experience engineering solution in a heterogeneous enterprise IT environment.
  • Bachelor's degree in Computer Science, Management Information Systems or related field. Equivalent related experience and/or education may be substituted for degree requirement.

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

  • Understanding of providing infrastructure as code.
  • Automated infrastructure deployment and configuration management.
  • Ansible, Docker, Packer, Puppet, AWS, Terraform.

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Systems Engineer II

Be The Match
Minneapolis, MN 55415

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