11 days old

Technical Program Manager

Equifax, Inc.
Atlanta, GA 30303
  • Job Code

The Technical Program Manager will report to the Vice President, Data Privacy, and will support Equifaxs global Data Privacy and Protection team led by the Chief Privacy and Compliance Officer. This role will serve as the subject matter expert for ServiceNow and manage technical capabilities, workflows, and ServiceNow operations across the team. This role will also support team deliverables, metrics, and monitor and communicate program measures of success such as plans, statuses, issues, and risks, in a timely manner to team members, stakeholders, and senior management.

The Technical Program Manager will be a versatile team player, display leadership qualities, and be enthusiastic in addressing new challenges as we continue to mature our data privacy and protection program and embed privacy-by-design principles into the organization.

What You'll Do:

  • Work closely with key internal stakeholders to define requirements for workflows in ServiceNow.

  • Lead the development of new workflows in ServiceNow as well as managing and enhancing existing digital workflows.

  • Work closely with privacy leadership and other cross-functional teams to ensure priorities are aligned with the strategic objectives and growth initiatives of the organization and enhance cross-enterprise coordination.

  • Consolidate project/process data using reporting tools and methods to monitor project/process performance and provide leadership team metrics to drive performance.

  • Perform analysis on results and use data to derive conclusions; communicate analysis to key stakeholders using a clear approach and recommendation of valid solutions.

  • Perform project assessments by defining the project objectives, requirements and establishing a high-level road map to ensure project alignment with the strategic plan, customer or vertical initiative.

What Experience You Need:

  • 3+ years' experience as a business analyst, program manager, or similar role.

  • 3+ years' ServiceNow experience, preferably managing technical capabilities and workflows.

  • Bachelors degree with a focus on data science, technology, computer science, business, or similar field.

What Could Set You Apart:

  • Experience leading and successfully delivering results for complex growth initiatives or business transformations that involve large cross-functional teams in a matrixed environment.

  • Proven leadership, especially in the areas of team building and providing guidance in a matrixed environment.

  • Demonstrated partnering skills, with experience coordinating initiatives with stakeholders in a multinational organization.

  • Excellent verbal and written communication skills with both technical and non-technical stakeholders, with focus on informing, influencing, and relationship building.

  • Experience working with senior leaders and executive program sponsors.

  • Effective at working in a matrixed organization across multiple time zones.

  • Experience in data privacy, privacy engineering, or data protection.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, dont delay, apply today - were looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Primary Location:


USA-St. Louis-Lackland


Function - Security Governance and Compliance


Full time

Posted: 2021-10-08 Expires: 2021-11-06
Sponsored by:
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Sponsored by:
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Technical Program Manager

Equifax, Inc.
Atlanta, GA 30303

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