23 days old

Treasury Fulfillment & Service Advisor - Global Card Implementation

Chicago, IL 60664
**Job Description:**

Role Overview - Responsible for acting as the primary interface to med/high revenue clients. Responsibility includes leading, directing and coordinating the implementation of highly complex/products. Oversee the management of all supplier enrollment activities for e-Payables supplier efforts related to the Commercial Card Clients card solution program. Provide relationship management, servicing and technical assistance to internal business partners, vendors in order to ensure a timely and smooth implementation process.

Key Responsibilities - Provide a consultative approach to client through implementation. Facilitate internal and external (client) calls to work through implementation requests utilizing project management and technical skills. Troubleshoot, research and respond to internal client team request. Engage key stakeholders throughout the life of the ePayables Card program.

+ **_Responsibilities:_**

+ Acts as the primary interface with the client to establish connectivity across all organizations

+ Team with product, card account management and sales teams to ensure customer satisfaction

+ Organize all internal and external project relatedactivities/deliverablesto ensure a timely and smooth client implementation process

+ Create and maintain all pertinent project documentation including project charter, project plan, change control and issues log

+ Lead weekly status calls with internal and external stakeholders

+ Prepare presentations and facilitates executive steering committees

+ Proactively access risks early on and mitigates where possible. Track and manage all project issues through closure

+ Report project status by using the standardized PMO practices and templates

+ Communicate project performance and escalate as necessary with client and internal stakeholders **_Required Skills:_**

+ Mid-level professional with a minimum of 3 years as a Senior Level Professional managing projects complex in scope

+ Total experience level typically 7 or more years including prior experience implementing card solutions

+ Project management experience a must (at least 3 years)

+ Client facing experience with ability to manage complex business relationships across cultural and geographic factors

+ Develop positive rapport and strong relationships with customers and BAML teams and is viewed as a trusted advisor both internally and externally

+ Strong written and verbal communication skills across global, cross-functional teams, both internal and external

+ Demonstrate strong sense of urgency, adaptability and a positive attitude

+ Demonstrate strong ability to analyze capabilities of matrix team members. Able to identify gaps and create systems and processes to enhance efficiency and effectiveness

+ Able to digest complex issues and develop creative solutions

+ Must be a team player **_Desired Skills:_**

+ MBA or Masters Degree in Business, Accounting or Project Management

+ PMP Certification a plus

+ Bilingual or Multilingual

**Posting Date** : 04/26/2019

**Location** :

Chicago, IL, 135 S LA SALLE ST (IL4135),

- United States

**Travel** : No

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

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**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

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  • Banking / Finance
Posted: 2019-04-29 Expires: 2019-05-29

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Treasury Fulfillment & Service Advisor - Global Card Implementation

Bank of America
Chicago, IL 60664

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