26 days old

User Support Specialist (1:00pm-9:00pm

Arnold & Porter
New York, New York 10019
  • Job Code
  • Job Type
  • Job Status
    Full Time

The Business Resource Center (BRC) of Arnold & Porter has an opening for a BRC/ARC Specialist in the New York office. The Specialist is responsible for producing high quality documents and providing excellent client service to the Firm and the Firm’s clients.  The Specialist will assist the BRC from 1:00 p.m. to 5:00 p.m. and then assist the Real Estate Practice Group in the NY office from 5:00 p.m. to 9:00 p.m. Monday through Friday.

Responsibilities include, but are not limited to:

  • Maintaining advanced proficiency of software used by the Firm (i.e., Word, Excel, PowerPoint, Winscribe, Nuance & Adobe Professional, SnagIt) to produce high-volume, time sensitive legal documents.
  • Preparing and editing legal documents and correspondence such as contracts, agreements, summons, complaints, motions, subpoenas, closing documents, etc.
  • Converting documents.
  • Preparing, printing and organizing large Excel documents as well as producing PowerPoint presentations.
  • Answering and responding to telephone requests/inquiries in a professional manner.
  • Maintaining proficient knowledge of hardware used within the BRC (i.e., transcription equipment, scanners, and printers).
  • Maintaining an expertise in databases used by the Firm (i.e.,  FileSite, InterAction, etc.)
  • Entering necessary data into the BRC database for tracking purposes.


  • High school diploma or GED required.
  • Minimum two years of experience working in a document processing department within a legal environment or two years of experience supporting attorneys in an administrative capacity. 
  • Proficiency in all software used by the Firm (MS Office Suite, Chrome River, Intapp Time Entry, Innova, etc.)
  • Proficiency with FileSite or a comparable document management system.
  • Competency using Styles, Headers and Footers, Section/Page Breaks, Page Numbering, Table of Contents/Authorities, etc.
  • Proficiency with legal terminology and standard legal procedures.
  • Excellent administrative and communication skills to include strong organizational and prioritization skills.
  • Strong database and Internet research skills.
  • Ability to multitask and have a sense of urgency with the workload.
  • Ability to work well in a team environment and be adaptable to change.
  • Excellent client service skills. 
  • Flexibility to work additional hours, as necessary.

Arnold & Porter is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital status, sexual orientation, gender, gender identity, gender expression, transgender, disability, medical condition, family leave status, citizenship status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. To achieve our goal of equal opportunity, Arnold & Porter maintains an affirmative action plan through which it makes good faith efforts to recruit, hire and advance in employment qualified minorities, females, individuals with disabilities and protected veterans. If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster.

Arnold & Porter is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Posted: 2019-12-24 Expires: 2020-01-23
Sponsored by:
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Sponsored by:
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User Support Specialist (1:00pm-9:00pm

Arnold & Porter
New York, New York 10019

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