1+ months

Vendor Manager I

Charlotte, NC 28230
**Job Description:**



GDCE vendor management team is accountable for managing complex vendor relationship providing IT & IT enabled services to Bank of America. The team is responsible for the entire vendor life cycle maintaining relationships with vendor/s and FLUs who utilize the products/services to ensure contract compliance and process adherence to both enterprise and GDCE specific requirements.



Responsibilities include:



+ Manages performance and mitigates risk for vendors aligned to Enterprise Critical High risk product or service categories which may cross or support multiple FLUs.

+ Identifies potential risks, implements key controls, and is accountable for validating BAC's performance and risk objectives are met through contract adherence.

+ Influences peers and senior management across lines of business to take action on complex, technical or sensitive topics that have significant companywide impact

+ Acts as escalation point for major issues and ensures execution of cross-functional objectives and strategies for relationships managed within the portfolios

+ Proactively Identifies issues and emerging risks and takes swift action to resolve or escalate as appropriate.

+ Facilitates cross functional communication and work efforts between Vendor Managers and LOB stakeholders.

+ Develops and executes cross-functional objectives and strategies for relationships managed. Report on vendor risk at the Vendor, Line of Business/ Governance and Control Functions (LOB/GCF) and Enterprise levels

+ Responsible for the coordination and execution of enterprise Third Party Vendor Management Program deliverables. Coordinates and provides support to the Enterprise Vendor Manager as required.

+ Interacts with other internal stakeholders, such as LOB/GCF, Audit, Compliance, and Risk to understand and enforce vendor adherence to standards and specifications



**Required Skills:**



+ Vendor management or supply chain management experience required, preferably with international vendors

+ Leader with strong project/program management, problem solving and analysis, written/verbal communication (framing and storytelling), and interpersonal skills with senior leaders.

+ Strong relationship management skills, using key relationships to build trust/credibility and promote objectives.

+ Ability to influence and work well with multiple business partners.

+ Strategic thinker with problem-solving and impeccable follow-up techniques

+ Expertise with understanding legal, risk and audit issues related to vendor management

+ Demonstrated success in leading and managing through change or continuously evolving environment

+ Proven ability to performance manage vendors and drive continuous vendor improvement (inclusive of day-to-day performance management, QA and QC, analyzing performance and utilizing tools to reduce cost or risk or increase the value of the outsourced product or service

+ Proven ability to assume a leadership role in resolving issues and acting as an arbiter / mediator between internal and external stakeholders.

+ Demonstrated results orientation, implementing practices and processes that drive accountability; willing to reexamine and adjust where necessary



**Desired Skills:**



+ Direct experience managing technology vendors and/or leading technical organizations

+ Comfortable in working in a constantly evolving environment



**Posting Date** : 01/09/2019



**Location** :

Charlotte, NC, GATEWAY VILLAGE, 900 W TRADE ST,

- United States



**Travel** : No



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Industry

  • Banking / Finance
Posted: 2019-01-11 Expires: 2019-04-06

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Vendor Manager I

Bank of America
Charlotte, NC 28230

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