19 days old

Vice President

New York, NY 10176
Vice President

New York, New York

**Job Description:**

**Vice President**

**About Bank of America**

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

**Business Overview**

We believe Bank of America can do more for our clients than any other financial services firm. We understand the challenges our clients face around the world, and we use the full resources of our company to help them achieve their goals. Our solutions span the complete range of advisory, capital raising, banking, treasury and liquidity, sales and trading, and research capabilities.

**Job Description**

The Client Outreach Specialist (COS) team will serve as a member of the client relationship team partnering in meeting Know-Your-Client (KYC) Refresh requirements. The COS will be required to co-locate with the with the banking industry or markets team, develop continuity with the client population, reach out and engage clients for key Anti-Money Laundering (AML) Client Due Diligence (CDD) documentation, and act as an escalation point for service or operational challenges. Act as a primary point of coordination between Banking/Markets and AML Refresh team supporting the CDD process to ensure timely and accurate compliance to policy and regulatory requirements related to AML, other high risk indicators or industries, and related KYC activities. Be the buffer and client advocate in simplifying how we leverage client continuity to deliver the most seamless, holistic service relationship across the firm.

Key responsibilities include but are not limited to:

+ Coordinate with partners in other regions and Line of Business (LOBs) to ensure partnership in global KYC initiatives and outreach to the clients

+ Outreach to the clients to request and collect their KYC requirements; serve as point of contact for clients and Bankers

+ Serves as point of contact for AML Ops, GFCC and relevant approvers in client outreach document requests

+ Ensure KYC across multiple lines of businesses and regions through various governance routines

+ Review the industry group client's hierarchy looking for inactive accounts to be closed, linkage errors within client structures, merge/purge of client accounts, other coordination with Data Management teams

+ Assist in tracking both Annual refresh population and all other KYC related populations in partnership with coverage team.

+ Support specific bankers, Sales, and LOB COOs for their specific portfolio of clients in KYC and other related concerns.

Required Qualifications:

+ 4+ years of experience in financial services preferably with Corporate and Investment Banking, and/or Global Markets

+ Professional maturity and experience to interact with clients, senior bankers and senior management

+ Ability to manage multiple projects at once and work effectively as an individual and as part of a team

+ Understanding and knowledge of the banks operational aspects of the products and services used by clients

+ Must demonstrate a strong client focus

+ Must demonstrate strong interpersonal and overall communication skills (written and verbal)

+ Must demonstrate strong collaboration and teaming skills


+ Bachelors degree desired

+ Certified Anti-Money Laundering Specialist (CAMS)

+ Highly desired French, German, and/or Spanish language ability (applicable for London)

+ Highly desired Cantonese, Korean and/or Japanese language ability (applicable for APAC)

_The position/qualification requirements as described are at a Band level 5 Senior Client Outreach Specialist._


1st shift (United States of America)

**Hours Per Week:**


Learn more about this role

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

To view the "EEO is the Law" Supplement, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .


  • Banking / Finance
Posted: 2020-03-14 Expires: 2020-04-19

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.

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Vice President

Bank of America
New York, NY 10176

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