22 days old

VP, User Experience

Prudential Ins Co of America
Newark, NJ 07102
  • Job Code
    DES0001D



Description



The VP, UX, Employee Digital Experience Team, will be part of team charged with designing and developing consumer-grade digital tools aimed at making employees more productive, more engaged and better informed. With a strong background in UX research, this person will be responsible for building out an effective user-testing practice that will underpin all employee-facing product development.



As a key member of the Employee Experience Team, they will create a detailed view of employee touch points across the enterprise digital ecosystem that will guide the teams efforts in product design. Additionally, they will contribute to the development of innovative new solutions by helping ideate, prototype and test new ideas with the team and business partners.



As a passionate advocate for the end user, this person will work with businesses leadership to connect their objectives with specific employee needs, thereby producing outcomes that have high adoption and measurable business value.



Responsibilities



  • Partner with product managers, designers and technical and business leads to identify potential opportunities in the employee digital space.

  • Conduct quantitative and qualitative user research.

  • Establish an effective in-house user testing practice.

  • Analyze and socialize results.

  • Stay abreast of current and emerging employee digital experience trends.

  • Participate in ideation sessions and design workshops.

  • Serve as an enterprise ambassador for research- and data-driven decision making in the digital space.



Qualifications



  • 8+ years UX experience, with an emphasis on user research and testing.

  • Proven effective at advocating for the value of an end-user focused design approach to all levels of the organization, including senior business and corporate leaders.

  • Experience standing up and managing a user-testing practice.

  • Experience with qualitative and quantitative research methodologies.

  • Experience in design sprints and Lean Startup product development principles.

  • Experience working in Agile (Scrum, Kanban).

  • Financial services experience a plus.






Posted: 2019-10-31 Expires: 2019-11-29
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

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VP, User Experience

Prudential Ins Co of America
Newark, NJ 07102

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