14 days old

WeAreEquinix Program Senior Manager

Redwood City, CA 94063
  • Job Code
WeAreEquinix Program Senior Manager

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.


  • Work within a collaborative team environment to define, launch, and drive critical strategic and operational initiatives for Global Sales.

  • Create and lead master project plan and drive cross-functional partners to execution.
  • Lead end to end process for systems deployments, improvements, and integrations. Deliver expert thought leadership to project management, analysis and process improvement activities.
  • Skilled in documentation and presentations including creation of Visio diagrams and procedure and process flows.
  • Lead, mentor and address customers concerns from Global Sales support team for systems and process related inquiries.
  • Analyze existing processes and propose enhancements to streamline and make process/systems more efficient.
  • Run project management activities such as BRDs (Business Requirement Documents) for enhancement requests, run cross-functional reviews and BRD approvals.
  • Closely handle communication of business process and systems changes to Global Sales organization and impacted partners.
  • Manage tools and process for all user training documents and new releases and enhancements. Also, coordinate delivery of user training upon go live and ongoing refresher training sessions.
  • Drive best-practices sharing and continuous learning
  • May perform other duties as assigned.


  • Minimum five years of experience in a program management, process design and support role

  • 10-15 years of related work experience
  • Experience in Professional Services very desirable
  • Prior experience in colocation industry very desirable
  • Bachelor's Degree in relevant field; MBA a plus
  • Significant process engineering and project management experience in multiple business disciplines such as Finance, Sales, Customer Care and Operations.
  • Highly motivated with excellent verbal, written, communication and social skills.
  • Ability to clearly explain ideas and concepts, both verbally and in written format, as well as the ability to organize information logically and effectively.
  • Ability and experience entering new situations, learn quickly in a fast-paced environment, quickly understanding the drivers of success, and modeling key metrics.
  • You are well versed in Visio and standard methodology process documentation techniques.
  • You are detail oriented and able to independently exhaust all potential avenues to research and resolve obstacles. You are able to balance strategic and tactical thinking.
  • Strong deductive reasoning skills, sense of urgency, attention to detail, persistence, patience and creativity in problem solving.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Posted: 2020-03-14 Expires: 2020-04-12
Sponsored by:
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Sponsored by:
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Redwood City, CA 94063

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