20 days old

Workstation Administrator (Full-Time)

The Nemours Foundation
Jacksonville, FL 32202
  • Job Code

As one of the nations leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children even those who may never enter our doors through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.

Nemours is seeking a Workstation Administrator (Configuration Management), Full-Time, to join our team in Jacksonville, Florida.

At Nemours, each Associate plays a vital role in supporting the delivery of world-class pediatric care to the children we serve. The team based at our home office in Jacksonville, Fla. provides essential administrative, financial and technical support to Nemours operations across all locations.

The Workstation Administrators primary responsibility is to sustain end user workstation performance and stability. This involves performing operating system and software installations and upgrades and troubleshooting performance problems and/or solving those problems. This role requires experience with Microsoft System Center Configuration Manager, Windows updates, application packaging and deployment, Group policy creation, and Active Directory workstation group management.

  • Responsible for the testing and deployment of Microsoft and 3rd party security and update patches using Microsoft SCCM to client workstations.
  • Prepare client-side applications for deployment using Microsoft SCCM and coordinate testing, Change Control approval and deployment notifications.
  • Create automated software install/uninstall and upgrade packages, test installation and monitor deployment.
  • Upgrade and maintain software applications using SCCM collections.
  • Perform quality assurance system checks to ensure package deployment was successful and troubleshoot to resolve any failures.
  • Create reports and documentation as related to standard procedures in the workstation environment.
  • Provide advanced troubleshooting and support associated with the enterprise workstation environment.
  • Provide technical support by creating and/or resolving standard and escalated IT support cases.
  • Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employees supervisor.

Job Requirements

  • High School Diploma required. Associate's Degree preferred.
  • Minimum of three (3) to five (5) years' experience required.
  • Microsoft SCCM experience required.
  • Excellent team and interpersonal skills.
  • Able to work with a minimum of supervision.
  • Clear, analytical thinking and problem solving ability.

***External Applicants - Please be advised if you apply to this position, you will be asked to take an assessment as part of the application process. This could add an additional 20 to 45 minutes, based upon the assessment that corresponds with this position. Please allow yourself enough time to complete the test, as you will not be able to save your application and come back to complete it at a later time. Do not use your mobile phone to apply to this position; our assessment is not compatible with mobile devices at this time ***

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique Bridge to a Healthy Future pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.

Posted: 2019-11-23 Expires: 2019-12-22
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Workstation Administrator (Full-Time)

The Nemours Foundation
Jacksonville, FL 32202

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