Description

Position Summary
Under broad guidance, the Benefits Specialist will be responsible for assisting employees with benefits, 
maintain employee database, on-line benefit enrollment database, manage all insurance billings, and 
maintain employee benefit/medical files. Involves frequent people contact, and a working knowledge of 
the company benefits, policies and procedures and Federal/State/Local regulations and maintain vendor 
relationships.

Position Duties and Responsibilities
Serve as the primary point of contact for employees and retirees regarding benefits inquiries. Provides
clear and accurate information on benefits options, eligibility, and claims processes
Maintain accurate and up-to-date records of employee and retiree benefits enrollments, changes, and 
terminations. Ensure confidentiality and security of employee benefits information.
Identify and recommend improvements to benefits processes and procedures. Implement best 
practices to enhance efficiency and effectiveness.
Prepare and analyze benefits data and reports. Assist in budgeting and forecasting for employee 
benefits programs.
Responsible for managing billing reconciliation to ensure accuracy and resolve discrepancies
Conduct the benefits portion of New Employee Orientation process with new hires on HRSD benefits 
programs. Provide new employees with detailed instructions on enrolling in benefit programs. 
After open enrollment closes, audit employee benefit selections and make appropriate changes to 
employee files
Develop and distribute communication materials to inform employees about benefits programs and 
changes. Conduct informational sessions and workshops as needed.
Fulfills other responsibilities as directed

*Hybrid schedule eligible after 6-month probationary period.

Requirements

Education Required
Bachelor’s degree in Business Administration, Business Management or related field

Experience Required
Three years of benefits related experience to include communicating benefits to employees and billing 
reconciliation

Licenses and Certifications Requirements
Required - Valid driver’s license from state of residence
Desired - Professional certification such as Certified Employee Benefit Specialist (CEBS) or similar

Skills and Qualification Requirements
Excellent communication and interpersonal skills
High level of accuracy and attention to detail
Strong analytical skills
Passion for providing exceptional employee support
Ability to be proactive and follow through on day-to-day tasks 
Must support a diverse and inclusive work environment where differences are respected and 
embraced
Must be currently authorized to work for any U.S. employer 

Physical and Mental Requirements
Must have the physical dexterity to accomplish the duties defined herein
Regularly required to sit, talk, hear, and use hands and fingers to operator a computer telephone 
and keyboard 
Light lifting (up to 20 pounds)
Must be able to work occasionally in industrial environments in varying climates when meeting 
with employees or presenting information at HRSD work centers