Description

JOB DESCRIPTION

Sinclair Digital Group is seeking an accomplished and forward-thinking Senior Relationship Manager to join our Drive Auto team and serve as a subject matter expert. This position requires contribution to our company-wide sales endeavor, particularly dedicated to the highly competitive tier 3 auto business sector. In this base + commission role, we require a strategic communicator with a proven track record of leveraging data-driven insights and industry expertise to nurture and expand client relationships.

The ideal candidate will rapidly acquire an in-depth understanding of our internal systems, operational protocols, and sophisticated business review tools. Playing a leading role in the post-sale service continuum, this individual will proactively oversee ongoing campaigns and partnerships, demonstrating exceptional leadership in resolving and managing any issues that may arise, while ensuring effective communication with relevant stakeholders to guarantee the steadfast retention of existing business. Establishing and maintaining robust business partnerships will be instrumental in achieving success in this role. If you are a trailblazing figure in the industry, we are eager to meet you.

Primary Responsibilities:

• Client Retention: Proactively devise retention plans and strategies, involving direct ownership of client communication.
• Business Reviews: Lead regular business reviews with clients to both demonstrate campaign results and to identify additional revenue opportunities.
• Revenue Growth: identify and pursue upsell opportunities to grow revenue.
• Campaign Performance Oversight: Conduct proactive marketing campaign audits to offer transparent insights into successes and adjustments to overcome challenges.
• Sales Cycle Support: Provide crucial support to the sales cycle, assisting with product mix planning, research, and proposal development as needed.
• Collaboration: Collaborate closely with various internal stakeholders and clients to achieve successful outcomes.
• Problem Solving: Identify conflicts and demonstrate adept problem-solving skills to support client campaign management effectively.
• Training and Education: Serve as a support layer for technology and process training, empowering clients with the knowledge and tools they need to achieve results.
• Industry Insights: Conduct comprehensive research to deliver valuable industry insights and context.
• Adaptable Responsibilities: Undertake other related duties as assigned to contribute to the overall success of the team and organization.

Qualifications:

• Advanced knowledge of Tier 3 automotive dealerships
• Digital marketing experience, specifically with SEM, Facebook/Instagram, and OTT/CTV
• 3 years of experience in building and maintaining client relationships as well as a proven track record of successful upsell techniques
• Highly process-oriented, organized, and adept at multitasking
• Exceptional written and oral communication skills
• Adept at creative and entrepreneurial thinking
• Proven track record of being curious and solutions-oriented Advanced Qualifications:
• 3-5 years of experience in digital media marketing platforms such as Google Ads, Facebook Ads Manager, and programmatic DSPs
• Proficiency in Jira service desk
• Experience with Salesforce or other similar CRMs
• Experience in the Martech or Adtech industry

If you meet these qualifications and are eager to shape the future of digital account management in the automotive industry, we invite you to apply and learn more about our division. We have offices in Hunt Valley, MD & Lafayette, LA, and we're taking applications for remote candidates if the experience and qualifications meet.

Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.

About Us

Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.

About the Team

The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

The base salary compensation range for this role is $70,000 to $80,000 plus commission. Final compensation for this role will be determined by various factors such as a candidates' relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.