Description

Maximus is currently hiring for a Mailroom Manager to support our Missouri Enrollment Broker project.  The Mailroom Manager will oversee all mailroom operations, ensuring efficient and secure handling of incoming and outgoing mail, managing staff and maintaining accurate records while also ensuring compliance with postal regulations and company policies.  This is an on-site position in St. Louis, MO and shall be dedicated to this contract during Training and Operations.

*This job is contingent upon contract award.*

Why Maximus?

• Competitive Compensation - Quarterly bonuses based on performance included
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions
• Tuition Reimbursement - Invest in your ongoing education and development
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs
• Professional Development Opportunities- Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

• Coordinate communications between staff, Director, and Project Management team
• Manage and coordinate vendors and mailhouse functions
• Manage printing, distribution, and redesign of all marketing, program materials, reminder and state program letters
• Conduct reviews to ensure that record keeping, security, and confidentiality procedures are followed and that records and files are accurate and complete
• Provide document control of mail, project and State correspondence
• Respond to incoming/outgoing mailing needs of the central processing facility operations
• Maintain corporate memoranda book and project administrative manual
• Coordinate vendor invoices with finance department and ensure proper approvals are obtained
• Ensure incoming mail is sorted, processed and distributed within 24 hours of receipt
• Ensure outgoing mail is processed and shipped timely
• Manage shipping and receiving processes
• Maintain accurate records of mail transactions and provide routine reports as requested by the state
• Manage inventory of mailroom supplies
• Operate mailroom equipment and ensure it is properly maintained and operational
• Adhere to organizational policies and procedures related to mail handling, security and confidentiality
• Ensure compliance with postal regulations and company policies
• Handle sensitive and confidential mail appropriately
• Assist employees with mail services and completing necessary documents
• Hire, train and supervise mailroom staff
• Assign tasks and review subordinate staff's work

Minimum Requirements:

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
• Must be willing and able to work onsite in St. Louis, MO

Preferred Skills and Qualifications:

• Experience overseeing daily mailroom operations
• Direct supervisor experience