Description

Role Purpose

The Software Product Development Manager is responsible for end-to-end technical delivery and evolution of the IP-based software products, ensuring scalable, secure, and high-quality platforms that align with the product roadmap and market needs.

This role serves as the technical execution bridge between product strategy and engineering delivery, balancing roadmap commitments with real-world project and customer requirements - while protecting the long-term integrity of the product.

Key Responsibilities

1. Product Engineering Leadership

• Own technical delivery of all IP product development initiatives.
• Ensure product architectures are scalable, modular, secure, and maintainable.
• Lead engineering teams to deliver roadmap features with high quality and predictable cadence.

2. Roadmap Execution & Orchestration

• Translate product roadmap and priorities into actionable technical plans.
• Coordinate closely with Product Managers and Product Owners to sequence features and releases.
• Balance roadmap delivery with project-driven customizations while avoiding product fragmentation.

3. Engineering Team Enablement

• Lead, coach, and scale product-focused engineering teams.
• Promote a strong engineering culture centered on quality, ownership, and innovation.
• Ensure teams operate efficiently using Agile / DevOps best practices.

4. Product Quality & Reliability

• Own product code quality, performance, security, and technical debt management.
• Ensure automated testing, CI/CD pipelines, and release governance are in place.
• Reduce regressions and production incidents through preventive engineering practices.

5. Build for Reuse & Productization

• Ensure features developed for projects are evaluated for reuse and product inclusion.
• Enforce modularity and configuration-based customization rather than one-off code.
• Collaborate with Business Operations and CoE to productize successful capabilities.

6. Cross-Functional Coordination

• Work with Business Operations to assess feasibility of customer-driven product enhancements.
• Support Sales and Presales with technical product insights and roadmap clarity.
• Coordinate with Managed Services to ensure smooth transition from development to operations.

7. Delivery Governance & Risk Management

• Identify technical risks related to roadmap delivery, scalability, or performance.
• Ensure alignment with company technology standards and security policies.
• Provide transparent delivery status and risk reporting to the Technology Director.

8. Continuous Improvement & Innovation

• Drive continuous improvement in engineering processes, tooling, and productivity.
• Leverage AI, automation, and emerging technologies to accelerate product delivery.
• Keep product technology stack current and competitive.

Requirements

Main Objectives

1. Deliver high-quality IP products aligned with the product roadmap and market needs.
2. Protect long-term product integrity while accommodating customer-driven requirements.
3. Ensure predictable release cycles and engineering excellence.
4. Reduce technical debt and improve system scalability and resilience.
5. Accelerate time-to-market through efficient engineering practices.
6. Enable product-led growth by building reusable, configurable, and scalable platforms.

Key KPIs

Product Delivery

• Roadmap delivery adherence (%)
• Release frequency and predictability
• Feature delivery cycle time

Quality & Stability

• Defect density
• Production incident rate
• Mean time to recovery (MTTR)

Team Effectiveness

• Team velocity stability
• Attrition rate within project teams

Business Impact

• Revenue influenced by product enhancements