Description

Join our dynamic team at JPMorgan Chase as the Vice President and Lead for Applied AI/ML. You'll spearhead the development of cutting-edge GenAI applications, including Search, Chatbots, and Agents, to tackle exciting challenges in commercial banking and financial services. Be part of a vibrant technology team dedicated to pushing the boundaries of AI and enhancing business success.

As Vice President AI/ML Ops Engineer, you will drive the end-to-end development and deployment of GenAI-powered applications, leveraging your expertise in AI, NLP, LLM, and deep learning to deliver enterprise-level solutions. You will collaborate across teams to optimize system architecture, ensure operational stability, and foster a culture of innovation and inclusion.

Job responsibilities

• Lead the end-to-end development and deployment of GenAI-powered applications (search, chatbots, agents).
• Leverage expertise in AI, NLP, LLM, and deep learning to improve business outcomes and processes.
• Design enterprise-level solutions for LLM and GenAI use cases on cloud platforms (AWS/Azure).
• Drive development, testing, deployment, monitoring, and continuous operations for high-performant, high-volume cloud applications.
• Implement innovative software solutions and troubleshoot complex problems beyond routine methodologies.
• Utilize tools like Terraform IaC, Splunk, Dynatrace, Grafana, Prometheus, and Datadog to build scalable and maintainable systems.
• Optimize system architecture, operational stability, coding hygiene, and troubleshooting workflows.
• Advance production engineering and automation practices.
• Contribute to engineering communities, fostering a culture of innovation, diversity, and inclusion.
• Participate in SRE and production support activities.
• Communicate complex technical concepts and solutions to both technical and non-technical stakeholders.
  
  Required qualifications, capabilities, and skills

• Formal training in software engineering with 12+ years of applied technical experience.
• Strong hands-on expertise in system design, application development, debugging, fine-tuning, and operational support.
• Deep knowledge of Python (including frameworks like FastAPI), enterprise-level application microservices architecture and APIs with hands-on experience in deploying to AWS, for scalable AI workflows.
• Proficiency in AWS services (EC2, ECS, EKS, Lambda, DynamoDB, RDS, Redshift, EMR, OpenSearch, Stepfunctions, Kinesis).
• Experience developing and maintaining production-grade multi-agent systems and GenAI/LLM-specific applications.
• Good understanding of one or more AI agentic frameworks (e.g., Google ADK, LangGraph, LangChain, CrewAI).
• Solid grasp of CI/CD (Spinnake), agile development, application resiliency, monitoring and security best practices.

Preferred qualifications, capabilities, and skills

• Deep understanding of LLM and GenAI concepts and implementations.
• Good understanding of Google ADK and A2A protocol.
• Strong skills in SQL, relational databases, and data modeling (e.g., Aurora RDS, Postgres, DynamoDB).
• Familiarity with Jupyter model training environments.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.