Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

We are looking for a Program Manager with strong program management, process and automation engineering and change management skills. The ideal candidate will have experience organizing large enterprise change programs. He or She will be responsible for organizing program initiatives/critical projects through program process standards and tangible business outcomes related to process improvement and automation. Duties will include but not limited to: Structuring program routines and standard updates and artifacts, creating materials for leadership updates, maintaining program metrics, scheduling and leading established team meetings, and reporting progress of the program. Bank of America experience strongly preferred. Experience with Confluence, JIRA, ServiceNow and vulnerability management a strong plus.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner's mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Qualifications:

• 2+ years of experience with program management of process improvement and automation programs and projects from beginning to end
• Experience with development and maintaining program organization goals and objectives
• Work with Project Leads to deliver and report out on critical projects across the organization
• Excellent and concise written and verbal communication skills
• Experience with auditing internal documentation to ensure accuracy and compliance
• Proficient in Microsoft products to include Creating materials that to be presented at a senior leadership level (Powerpoint, Excel, Visio, etc.)
• Basic understanding of IT Application & Server Architecture and Vulnerability Management
• Prior experience in Confluence and JIRA to document content and retain knowledge artifacts

Desired Qualifications:

• Ability to communicate and engage at a senior leadership level.
• Self-Starter, intellectually curious, and eagerness to learn.
• Able to work in a very fluid & fast paced environment.
• Enjoys working in a collaborative, matrixed environment.
• Strong organizational skills

Skills:

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design
• Architecture
• Collaboration
• Innovative Thinking
• Stakeholder Management
• Technical Strategy Development

Shift:
1st shift (United States of America)

Hours Per Week:
40