8 days old

3M HIS Adoption Specialist

3M
Atlanta, GA 30303
  • Job Code
    R01048423

Job Description:

Adoption Specialist

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so its equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000othercurious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact Youll Make in this Role

As an Adoption Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

  • Assisting customers with implementing the Fluency Direct software
  • Train customers how to most effectively use the Fluency Direct software
  • Troubleshooting customer issues and working to a successful resolution
  • Ensuring continuous optimization of workflows and use of the Fluency Direct software
  • Analysis of FD Users Utilization data and providing action items based on findings

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Bachelors Degree or higher (completed and verified prior to start) from an accredited university OR High School Diploma/GED from an accredited institution and a minimum of seven (7) years of experience in customer service in lieu of the Bachelors degree education requirement
  • Two (2) combined years of customer service and/or account management experience

Additional qualifications that could help you succeed even further in this role include:

  • Familiarity with EMR systems, implementation and physician training
  • experience with speech recognition in the physician user domain
  • Excellent virtual training skills
  • Knowledgeable in Electronic Medical Record (EMR) workflows EPIC EMR Preferred
  • In-depth knowledge of the health information industry as related to the physician
  • Customer oriented with excellent communication skills
  • Ability to manage multiple customers/implementations at once
  • Ability to problem solve quickly and effectively and follow up with customer timely

Location: Remote

Travel: May include up to: 30%

Relocation Assistance: Is not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Learn more about 3Ms creative solutions to the worlds problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement


Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.







Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

3M HIS Adoption Specialist

3M
Atlanta, GA 30303

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast