25 days old

Access Center Specialist I - Patient Services-Nemours Home Office

Nemours
Jacksonville, FL 32202
  • Job Code
    3082
The Access Center Specialist communicates with the patients/providers via telephone to ensure accurate, prompt, and courteous scheduling of specialty appointments according to established division guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Access Center Specialist is required to discuss financial obligations with patient families and collect payments or escalate to Financial Advocates when appropriate.

The Access Specialist is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with other Nemours departments to ensure all patient access needs are met. The Access Center Specialist is required to provide superior customer service to both internal and external customers, and represent Nemours in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism.





Posted: 2021-12-26 Expires: 2022-01-24
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Access Center Specialist I - Patient Services-Nemours Home Office

Nemours
Jacksonville, FL 32202

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