4 days old

Account Administrator II

Tampa, FL 33602
  • Job Code

ADESA Tampa is now hiring a Full Time Account Administrator II

Pay $18 to $23 Hourly

Reporting to the designated manager, the Account Admin assists in obtaining required information and helps with the completion of necessary paperwork for sale of vehicles and assists with and performs various administrative and clerical duties relating to the sale for one or more of the following departments: Consignment, Factory, Fleet/Lease or Commercial Account in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Must know, practice and ensure company policies and procedures and state or federal laws are always followed.

Responsibilities and Duties include but are not limited to the following:

Provide excellent customer service:

  • Make sure customers receive prompt, efficient and courteous attention.
  • Maintain a professional appearance, orderly work environment and friendly disposition.
  • Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
  • Respond in a timely manner to all customer inquiries relating to vehicles and titles.

Account Admin II Specific Responsibilities

  • Verify that vehicle information is accurately recorded and numbered for the sale.
  • Schedule sale for accounts after completion of necessary pre-sale reconditioning and required paperwork.
  • Verify title, bill of sale and VIN number are accurately recorded. May assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred.
  • Communicate with the Mechanical Services Shop, Body Shop and Detail Shop for vehicle repairs and post charges to vehicle account in a timely manner.
  • Enter condition reports into AMS.
  • Review condition report/vehicle for repairs/problems and set work orders in V-Trace for Mechanical and Body Shop.
  • Call in orders for Windshield, Dent Demon and other outside vendors.
  • Verify the correct repair charges are submitted.
  • Review, monitor and ensure compliance with contractual customer, contractor and supplier agreements in conjunction with the accounting department.
  • Set the order of the sale and ensure accurate preparation of contracts.
  • Print stickers for sale per OHA guidelines.
  • Represent vehicles on the block or attend block with sales representative on sale day.
  • Communicate with customer for failed post sale inspections or arbitration.
  • Process paperwork and checks following the sale, provide necessary paperwork to customers.
  • For vehicle pick-ups and disposition, schedule vehicles for pick up location.
  • Assist in scheduling vehicles online for review. Assist in preparation and processing of post-sale information to managers and customers.
  • Assist in maintaining vehicle inventory for vehicle aging and first-in first-out process.
  • Maintain knowledge of DMV laws and regulations pertaining to titles.

**Any other duties assigned by the General Manager or designated manager.

KAR Benefits Package:

  • Medical Plan Options, 2 Dental Plan Options and 2 Vision Plan Options
  • Health Savings Account Portable account used to pay for medical expenses and funded with Pre-tax Deductions and Annual Employer Contributions ($750 Individual Coverage/ $1500 for Family Coverage)
  • 401K Plan with 100% Employer Match on first 4% Employee Contribution
  • The following Benefits are 100% Employer Paid: 2x Salary Life Insurance, 65% Salary Short Term Disability, 2/3x Salary Long Term Disability
  • Employee Assistance Plan, Wellness Program, Employee Stock Purchase Plan, Flexible Spending Account
  • Paid Holidays, 5 Paid Sick Days, 5 Personal Days, and 10 Days of Vacation (prorated based on hire date).
  • Voluntary Benefits (Accident, Critical Illness, Hospital Indemnity, Identity Theft)

Be healthy, be prepared, save for tomorrow. Take a closer look at our benefits here.

KAR is an EOE and a Drug Free Workplace

please visit www.adesa.com to apply online

Posted: 2021-06-09 Expires: 2021-07-08
Sponsored by:
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Sponsored by:
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Account Administrator II

Tampa, FL 33602

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