26 days old

Account Installation Senior Representative - Benefit Access/Dentacom - Work From Home

Chattanooga, TN 37402
  • Job Code
**Work from home opportunity

Duties & Responsibilities:

  • Analyze information and load data into BIDS/BA applications and Dentacom (claim system).
  • Provides information for medical/dental to CIGNA Healthcare Representatives for the delivery of superior customer service.
  • Utilizes the Benefit Information Decision application (BIDs) to complete and deliver benefit plan information via the Benefit Access (BA)/Dentacom application.
  • Works with appropriate systems and matrix partners through the Case Installation process to ensure benefit representation for all accounts meet the needs of the Benefit and Claim Inquiry, and drive consistency across Client Operations.
  • Work with matrix partners to ensure that information is correct and to obtain missing information.
  • Review and analyze accounts to ensure compliance with legislation.
  • Other duties as assigned


  • HSD or equivalent; College degree or equivalent work experience preferred
  • 2+ years work experience. Prior Benefit Access experience a plus
  • Ability to work with complex National Account structure and benefits.
  • Detail oriented and demonstrated analytical skill.
  • Product knowledge.
  • Ability to use PC software and multiple CIGNA applications.
  • Strong organizational skills; capable of effectively and independently prioritizing for optimum efficiency.
  • Strong interpersonal skills.
  • Ability to work in a team environment.
  • Ability to manage multiple tasks simultaneously with limited supervision.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Posted: 2022-04-23 Expires: 2022-05-22
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Account Installation Senior Representative - Benefit Access/Dentacom - Work From Home

Chattanooga, TN 37402

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast