25 days old

Administrative Services Assistant - DPSS/IHSS Employees ONLY

County of Riverside
Moreno Valley, CA 92553
  • Job Code

*Please note that this job posting is for County of Riverside, DPSS/IHSS employees only.

The County of Riverside seeks an Administrative Services Assistant for the Department of Public Social Services (DPSS) - In Home Support Services (IHSS) - Public Authority. Under close supervision the incumbent will perform a variety of routine administrative tasks including proofreading documents, basic calculating, extensive outreach (over the phone and by email) to caregivers, case managers, and IHSS clients; and performs other related duties as required.

The ideal candidate will have experience reviewing case records, processing and onboarding caregivers. Professional experience with Adobe PDF, Microsoft Excel, Word, and pulling data from Microsoft Access.

Meet the team!

Gather and compile facts, statistics, and develop estimates and projections in order to evaluate effectiveness of program results; recommend revisions in program direction as a result of statistical evaluation.

Prepare or review program grant and funding requests; provide technical assistance to contract providers in the development of grant proposals; evaluate performance of contract providers from an administrative viewpoint; identify potential sources for grant funds to augment County funding of specific programs.

Assist in the preparation and maintenance of a program budget and the establishment of fiscal control; represent a program or its director relative to fiscal or budgetary matters in meetings with members of the community or other agencies; prepare budgetary, fiscal, and administrative reports.

Prepare proposals for federal or State funding of County programs and compile necessary supportive data.

Study existing statutes and proposed legislation to determine their effect on program operation and cost.

Confer with department supervisors to devise more efficient office procedures.

Solve problems related to office management including work flow and staffing needs.

Write or revise procedures, program guidelines, and training manuals.

Establish and maintain an office supply, facilities, equipment, and inventory control system for an entire department.

Determine usage and placement of telephone equipment and office space layout, recommending changes as necessary.

Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in accounting, business or public administration, finance, or a closely related field to the assignment.

Experience: Four years of technical or specialized clerical experience, which included assisting in the research and development of administrative systems and procedures, preparation of grants or contracts, budgetary preparation and monitoring, or financial review and reconciliation.(Completion of undergraduate level courses from an accredited college or university may substitute for the required experience on the basis of 30 semester or 45 quarter units equaling one year of the required experience.)

Knowledge of: Basic accounting principles; fiscal and budgetary procedures; efficient office principles and procedures; basic statistical methods, including survey techniques.

Ability to: Analyze office management and administrative problems in order to devise workable solutions; prepare budget requests and monitor expenditures; prepare grant proposals between the County and private/public institutions or organizations; prepare clear and concise reports; establish and maintain effective working relationships.

Veterans' Preference The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here: https://www.rivcocob.org/wp-content/uploads/2018/07/C-3-Veterans-Preference-Program.pdf

What's Next?

The position is open to County of Riverside, DPSS/IHSS employees only.


Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted.

Include relevant work experience details on resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

All applicants are required to provide a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account, prior to the closing date of the job posting. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Questions about this recruitment may be directed to Cindy Mendez at cmendez@rivco.org

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

  • Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
  • Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.

A new member is defined as any of the following:
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
  • A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

  • CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

    Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.


    This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
    Option 2.

    If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
    DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

    VACATION ACCRUAL (Bi-Weekly Accrual):

    0< 3 year = 80 Hours (10 Days)

    4< 9 years = 120 Hours (15 Days)

    10 or more years = 160 Hours (20 Days)

    Maximum Vacation leave accumulation is 480 hours.

    SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

    HOLIDAYS: Normally 12 paid holidays per year.

    BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

    BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

    DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

    POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

    OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

    Posted: 2022-07-15 Expires: 2022-08-13
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    Administrative Services Assistant - DPSS/IHSS Employees ONLY

    County of Riverside
    Moreno Valley, CA 92553

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