21 days old

Administrator, Crewing

Crowley Personnel LLC
Jacksonville, FL 32202
  • Job Code

Our People

Crowley is a privately-owned marine, transportation and logistics company providing worldwide solutions since 1892. We have over 6,000 high-performing team members in 35 countries and Caribbean territories, who are diverse, encouraged and deliver on their commitments. We are Crowley, the people who know.

The Crowley Way

We believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences who share their differences and are driven to achieve business and personal goals. We support the development of our high-performers and are committed to guiding them every step of the way.

What does this role look like?

Responsible for the proper manning of vessels, which includes ensuring the mariners have the appropriate qualifications for the positions filled and arranging timely and cost effective travel for the mariners to fill appropriate billets in addition to developing the strategic manning plan for fleet vessels, forecasting requirements, training schedules and provide professional development guidance to mariners.

Some of your main responsibilities will be:

  • Is the subject matter expert on crewing, working with minimal supervision.
  • Assure that the vessel is crewed with qualified, physically fit, and able mariners for all needed positions.
  • This entails verification that all crew documents and credentials, training, medical and drug free requirements are valid and current.
  • Coordinate crew travel to and from the vessel in a cost-effective manner.
  • Understand multiple union contracts, customer and regulatory position requirements.
  • Prepare and maintain integrity of all personnel records in coordination with other company departments.
  • Identify discrepancies and expirations of personnel qualification.
  • Assist with identification of training needs and training plans.
  • Plan crew development and succession planning.
  • Forecast crew rotation based on mariner skill level, training and availability, including security clearance requirements as needed.
  • Provide high quality customer service and direct communication regarding assignments for mariners.
  • Interacts with union hiring halls to dispatch mariners as required and may assist in the union/employer grievance process.
  • Assist with standardization and streamlining of departmental processes and training.
  • Provide reports on manpower, work utilization and assignments as required.
  • Participate in unemployment hearings as required.
  • Represent Crowley to government customers on sales and customer service basis.


High School diploma or equivalent required with 3 to 5 years experience in marine crewing or operations with multi-fleet crewing capability or a graduate from a maritime academy and/or sailing experience will be considered equivalent.
3 - 5 years experience in marine crewing or operations with multi-fleet crewing capability.


  • Proficient in Microsoft Office products, including Excel, Outlook and Word in addition to programs such as Filenet, NS5, PAN application, Anderson-Kelly web portal, SIU, AMO and USCG web portals.
  • Military Sealift Command training or other government contractor licensing or certification is highly preferred.
  • Must be available/on-call after hours for emergency crew requests.
  • May require travel to multiple locations.
  • Bilingual may be required.

What an average day looks like:

  • You communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users.
  • You establish and maintain effective working relationships with internal/external business partners.
  • You apply skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives.
  • You effectively manage projects that may vary in nature and scope.

Apply if you identify with these competencies:

  • Demonstrates self-awareness (Our culture thrives on positive intent, which applies to receiving/giving feedback).
  • Action-oriented (you figure things out and execute).
  • Manage ambiguity (things change so we want to know you can adapt).
  • Collaborates (you know five heads are better than one).
  • Nimble learning (you're knowledgeable of a lot of subjects and are not afraid to share and seek new skills and insight).

What else is in it for you?
Our people enjoy some amazing perks, check out a few below:

Employee resource groups - These dynamic committees are driven by you and your peers and are designed for networking, engaging and growing your interests. We welcome new groups all the time!

Personal development - We believe that personal development is key to a high-performance organization and encourage our employees to own their own growth. We offer a variety of training classes and resources for employee and team development and promote a culture of learning.

Awesome people - Your colleagues will challenge you to be your best every single day and acknowledge your efforts. Plus, our people know how to have fun. (Search #OneCrowley for a sneak peek)

If this position doesn't sound like a fit for you, check out our other openings. www.crowley.com/careers
EEO Statement
We're an Equal Opportunity Employer. For affirmative action purposes and to assist in our compliance with federal government record keeping, we would request that you complete a voluntary self-identification information form. All information provided will be kept confidential and separate from your application data.

Working Conditions
Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

FLSA Status
The position is Non -Exempt. May require the ability to work overtime to meet required deadlines. All work rules, including those that pertain to safety and health are expected to be respected and complied.

Posted: 2021-01-06 Expires: 2021-02-04
Sponsored by:
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Sponsored by:
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Administrator, Crewing

Crowley Personnel LLC
Jacksonville, FL 32202

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