As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco's promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being.

This role is critical to the successful execution of multiple intercompany (manufacturing to affiliate warehouse) areas of responsibility including the arrangement of domestic and international shipments, internal customer service for product shipments, ensuring that EX/IM requirements are met, and performing specific replenishment transactions. The Intercompany Services team is also responsible for monitoring affiliate inventory levels for their respective products and proactively providing recommendations to key stakeholders to ensure healthy inventory levels. Success factors for this role include strong communication skills, attention to detail, the ability to prioritize, exposure to logistics and manufacturing planning processes at Elanco, and the ability to work in a fast-paced environment.

Key Objectives/ Responsibilities:

• Responsible for exceptional customer service and trade compliance accuracy to internal and external partners for all shipments from manufacturing sites to affiliate warehouses including the creation of shipping documentation, coordination with freight forwarders, freight payment management, and resolution of customer service issues (product damaged in transit, temperature variances, reports of missing product or documentation, delayed shipments, etc.)
• Handle export orders with additional attention because of the inherent complexity of these orders and different requirements by country
• Communicate clearly to key stakeholders any changes in product availability or delivery timing Assist in coordination of new product launches within business/ affiliate are aligned with global launch maps and supply is available.
• Regularly review affiliate inventory levels and order due dates to identify changed requirements and priorities. Provide recommendations and risk management strategies for demand management processes and existing PO requirements
• Perform purchase order creation and changes in SAP as needed, communicating all changes to key stakeholders in a timely manner
• Build and maintain effective cross-functional relationships with Commercial Supply Chain and other business leaders (Global Supply Chain, Manufacturing, Regulatory, Quality, Finance, etc)

Qualifications:

• Bachelor's Degree Understanding of Supply Chain concepts, tools and business processes including knowledge Manufacturing Operations, Planning, Logistics, EX/IM, SAP, Warehousing, Quality and Regulatory
• Degree in Supply Chain Management (alternatively, CPIM certified or in progress) or applicable experience Customer service focus, proven record of success in resolving conflicts and problem solving Effectively collaborates cross-functionally (Commercial, R&D, Manufacturing, Quality, Finance, Marketing, Sales), at the leadership and broader team level
• Excellent communicator; ability to influence broadly
• Project Management experience
• APICS certification

Additional Information:

• Language skills: English, local language(s)
• Work shift: Full time
• Travel required (% of time) up to 10%

Notification of Drug testing and Background Checks

Elanco conducts urinalysis drug testing as a mandatory part of its pre-employment application and background check process after acceptance of a conditional offer of employment by an applicant. The drug testing will be conducted by a certified laboratory/testing service selected by Elanco, in accordance with the procedures required by applicable state and federal law. Additionally, Elanco requires successful completion of a urinalysis drug test if it has reasonable suspicion that an employee is under the influence of drugs or alcohol which adversely affects or could adversely affect the employee's job performance as allowed by applicable law. Tested applicants will be given a copy of any positive test result. All test results shall be considered confidential and shall not be disclosed by Elanco, other than to those persons for whom such disclosure is necessary. Positive test results, or a refusal to consent to and participate in pre-employment drug testing, shall be grounds for denial of employment. Cooperation in scheduling the testing is important for processing an application for employment. By signing your acceptance to an offer of employment, you consent to be drug tested and acknowledge you have thoroughly read the foregoing notice and policy, and you understand and agree that in order to be considered for employment with Elanco, you will be required to comply with Elanco's drug testing policy. Elanco's background check requirements also include but are not limited to an acceptable criminal background check, educational verification, job history verification and motor vehicle report (if required to drive a company vehicle). If appropriate for the role, as outlined on the job posting, successful completion of Post Offer Exam, Work Simulation and/or Administrative Skills Testing may also be required.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status