9 days old

Application Monitoring Engineer & Cutover

Guadalajara, JAL 44100
  • Job Code
Application Monitoring Engineer & Cutover


Job Description:


Application Monitoring & Cutover Engineer

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

HPE is the global edge-to-cloud platform-as-a-service company that helps organizations accelerate outcomes by unlocking value from all data, everywhere. Built on decades of reimagining the future and innovating to advance the way people live and work, HPE Global IT delivers unique, open and intelligent technology solutions, with a consistent experience across all clouds and edges, to help customers develop new business models, engage in new ways, and increase operational performance.

HPE IT is undergoing an extensive transformation program to deploy state of the art systems like Hybrid Cloud, S4 HANA, and Hortonworks Data analytics platform. HPE has both legacies, and new technology in the landscape.

This role will require hands on experience in implementation of a SaaS based monitoring solution in the application landscape. The engineer will identify key business transactions in collaboration with the business and IT teams to implement solutions to get pro-active alerts on system disruption and outages before a negative business impact. The purpose of this role is to ensure system performance requirements align with the organizations future state as defined by the business. Also, collaborate with key business partners to achieves business goals and enhances our IT capability.

How youll make your mark:

  • Ensures the successful installation, integration, and deployment of application monitoring tools such as New Relic etc and solution in various production and non-production environments
  • Ability to build NRQL or other scripts to build synthetics and other application monitoring dashboards.
  • Partner with infrastructure teams on installation of application monitoring tools
  • Resolve or enhance system performance, incidents and maintenance
  • Build application metrics to increase IT efficiency
  • Assess patterns by analyzing reported incidents and/or problems for critical applications and make recommendations on improving current monitoring solutions.
  • Develop and maintain technical documentation on application performance monitoring
  • Create and execute application and system test procedures to validation successful tool implementation.
  • Identify critical business transactions and implement monitoring solution to manage including alert.
  • Understanding tool automation requirements to Identify opportunities for streamlining processes through automation.
  • Works with the primary AMS support team to provide industry leading service and support.
  • Lead implementation of tools and monitoring with Outsourcing providers.
  • Manage and ensure Security remediation Implementation for all findings.
  • Service maintenance employing ITIL principles.
  • Define Service SLA with Business Relationship Management and outsourcing Providers
  • Lead problem Management and resolution.
  • Provide proactive approach to diagnostic and resolution on the health of applications monitored
  • Create systems for error handling, and logging.
  • Work with ITSM to show improvement in impact of change to production.
  • Monitor and create dashboards and reports for meaningful application metrics for cross functional team.
  • Implement transaction flow monitoring for application residing internal and external domain
  • Lead Application cutover (deployment to production) coordination activities

About you:

  • Technical Bachelors degree or equivalent experience and a minimum of 6 years of related experience or a Masters degree and up to two years of experience.
  • Strong working knowledge of the holistic monitoring of applications with drill-down on the platform layer (infra, data, middleware, apps, etc.)
  • Working knowledge of application monitoring tools such as New Relic required.
  • Preferred knowledge of SolarWinds and Solomon. Also have knowledge of ELK- APM API calls and OOB agents will be a plus.
  • 2 or more years of experience writing code such as, but not limited to, Java, C, C++, C#, VB.Net; databases like SQL Server/ Oracle.
  • Experience of one or more full release cycles.
  • Basic understanding of modern software development tools and SCM (software configuration management).
  • Some knowledge of Software Test methodologies, test scripting and testing tools.
  • Prior Database Administration is a plus.
  • Good verbal and written communication skills.

We offer:

  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element! Want to know more about it?

Then lets stay connected!



HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.


Information Technology

Job Level:



Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.


HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

Posted: 2021-06-07 Expires: 2021-07-06
Sponsored by:
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Guadalajara, JAL 44100

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