1+ months

Application/Systems Engineer (ATM/Payment Monitoring Tools Engineering), Core Technology Infrastructure

Charlotte, NC 28230
Application/Systems Engineer (ATM/Payment Monitoring Tools Engineering), Core Technology Infrastructure



Charlotte, North Carolina;Richardson, Texas



**Job Description:**



Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities. Responsible for components of complex engineering and/or analytical tasks and activities. Assists in establishment of input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Provides input on staffing, budget and personnel. Typically 5 or more years of systems engineering experience.



The Operational Intelligence Engineering Team seeks a strong engineer to be responsible for complex engineering, analytical tasks, administration of APM monitoring tools, environments, and some coding. Key responsibilities include implementing, administering, troubleshooting and supporting some of the industrys leading third-party monitoring tools which monitor banking and investment web sites, mobile apps and ATMs. The right individual will serve as a proficient technical resource, providing technical knowledge and capabilities as a team member and individual contributor. The right candidate must possess a willingness to learn new skills and technologies.



**Required Skills:**



+ Self-motivated individual who can operate independently, own deliverables end-to-end, and overcome obstacles to achieve end-results with minimal supervision

+ At least 5 years experience working in a similar role 5 or more years Windows Server hands-on experience

+ Diverse, hands-on engineering and complex problem-solving and troubleshooting skills Understanding of how SNMP traffic is deciphered for various ATM vendors

+ Understanding of ATM inner workings and device dependencies

+ Previous experience with the inner workings of an ATM monitoring/dispatching software



+ Experience running an Agile Kanban Service Manager and/or Product Manager roles

+ Understanding how different components in a web app or mainframe system fit together and affect each other, including software, hardware, and networking

+ Understanding of TCP/IP networking Relational database experience, especially SQL Server and SSRS Some coding experience, including Java, C++, JavaScript and Powershell

+ Good communication and project management skills

+ Relentless tenaciousness to achieve team goals



**Desired Skills:**



+ Mainframe or HP Nonstop/Tandem exposure Understands payment processing Experience working in a multi-data center environment

+ Experience with Bank of America or other companies change management and incident management tools and processes

+ Knowledge of Ariba or similar financial payments systems

+ Experience with presentation creation and speaking to senior executives

+ Mainframe or HP Nonstop/Tandem exposure Understands payment processing Experience working in a multi-data center environment

+ Experience with Bank of America or other companies change management and incident management tools and processes

+ Knowledge of Ariba or similar financial payments systems

+ Experience with presentation creation and speaking to senior executives



**Technology Infrastructure Organization:**



+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

+ Excels in working among diverse viewpoints to determine the best path forward

+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner

+ Commitment to challenging the status quo and promoting positive change

+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world



**Job Band:**



H5



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



**Weekly Schedule:**



**Referral Bonus Amount:**



0



**Job Description:**



Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities. Responsible for components of complex engineering and/or analytical tasks and activities. Assists in establishment of input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Provides input on staffing, budget and personnel. Typically 5 or more years of systems engineering experience.



The Operational Intelligence Engineering Team seeks a strong engineer to be responsible for complex engineering, analytical tasks, administration of APM monitoring tools, environments, and some coding. Key responsibilities include implementing, administering, troubleshooting and supporting some of the industrys leading third-party monitoring tools which monitor banking and investment web sites, mobile apps and ATMs. The right individual will serve as a proficient technical resource, providing technical knowledge and capabilities as a team member and individual contributor. The right candidate must possess a willingness to learn new skills and technologies.



**Required Skills:**



+ Self-motivated individual who can operate independently, own deliverables end-to-end, and overcome obstacles to achieve end-results with minimal supervision

+ At least 5 years experience working in a similar role 5 or more years Windows Server hands-on experience

+ Diverse, hands-on engineering and complex problem-solving and troubleshooting skills Understanding of how SNMP traffic is deciphered for various ATM vendors

+ Understanding of ATM inner workings and device dependencies

+ Previous experience with the inner workings of an ATM monitoring/dispatching software



+ Experience running an Agile Kanban Service Manager and/or Product Manager roles

+ Understanding how different components in a web app or mainframe system fit together and affect each other, including software, hardware, and networking

+ Understanding of TCP/IP networking Relational database experience, especially SQL Server and SSRS Some coding experience, including Java, C++, JavaScript and Powershell

+ Good communication and project management skills

+ Relentless tenaciousness to achieve team goals



**Desired Skills:**



+ Mainframe or HP Nonstop/Tandem exposure Understands payment processing Experience working in a multi-data center environment

+ Experience with Bank of America or other companies change management and incident management tools and processes

+ Knowledge of Ariba or similar financial payments systems

+ Experience with presentation creation and speaking to senior executives

+ Mainframe or HP Nonstop/Tandem exposure Understands payment processing Experience working in a multi-data center environment

+ Experience with Bank of America or other companies change management and incident management tools and processes

+ Knowledge of Ariba or similar financial payments systems

+ Experience with presentation creation and speaking to senior executives



**Technology Infrastructure Organization:**



+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

+ Excels in working among diverse viewpoints to determine the best path forward

+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner

+ Commitment to challenging the status quo and promoting positive change

+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-22037324



Band: H5



Manages People: No



Travel: No



Manager:



Talent Acquisition Contact:



Marzella Wilson



Referral Bonus:



0



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.




To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .


To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.




To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2022-04-22 Expires: 2022-06-04

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Application/Systems Engineer (ATM/Payment Monitoring Tools Engineering), Core Technology Infrastructure

Bank of America
Charlotte, NC 28230

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