20 days old

Associate Consumer Affairs Specialist

Boulder, CO 80302
  • Job Code

Careers That Change Lives

In this exciting role as an Associate Consumer Affairs Specialist you will have responsibility for post market vigilance activities related to alleged product defects and patient impact.


The Minimally Invasive Therapies Group strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Provides administrative expertise in receipt, processing, monitoring and reporting of complaints involving product defect and product related patient events, serving as primary contact.
  • Addresses and expedites product complaints under the company's complaint policy and procedures and ensures compliance with government regulations.
  • Monitors complaint activity and provides suggestions to appropriate company authorities to modify existing process based upon pattern and related analyses.
  • Works closely with the Medical Safety team to ensure patient events are captured and assessed timely and accurately.
  • Provides technical expertise to optimize complaint processing systems.
  • Maintains and monitors systems to ensure that all product complaints are appropriately investigated and concluded per the company's complaint handling procedure.

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

Bachelor's degree with 0 years of work experience in Consumer Affairs or regulated industry

Nice to Have

To be successful in this role, the candidate will need to be a self-starter, self-motivating, detail-oriented, able to work at a computer/desk setting, proficient in the English language, able to type proficiently, and skilled at technical writing. Additionally, some knowledge of medical terminology and experience working in data bases will be beneficial to this candidate's success.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

No travel required.

Additional Information

  • Posting Date: Jan 3, 2021
  • Travel: No

Posted: 2021-01-05 Expires: 2021-02-03
Sponsored by:
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Sponsored by:
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Associate Consumer Affairs Specialist

Boulder, CO 80302

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