12 days old

Associate Product Manager Post Purchase Payment

Best Buy
Richfield, MN 55423
  • Job Code
Best Buy is seeking an Associate Product Manager to join our Post Purchase Payment team within the Digital & Technology organization. Post Purchase Payment is known for bridging the gap between the initial transaction and the complexities of payment re-authorization, reversal, and settlement that need to occur seamlessly for a customer as part of fulfillment. Additionally, post-purchase payment experiences are critical in saving customers from disappointment while supporting Best Buy's business objectives.

The Associate Product Manager will work with cross-functional team members and partners for delivery, maintaining a focus on customer needs, while delivering against prioritized outcomes and advancing the product vision. They are responsible for sprint/backlog management and must understand and utilize key customer and business metrics to inform their priorities. This role works with engineering, customer research teams, and applicable stakeholders.

Key responsibilities:

  • Crafting Vision & Strategy - effectively craft clear product outcomes and vision with limited supervision, clearly demonstrating understanding of the product goals and organizational needs
  • Delivering Business Value - responsible for crafting objectives and supporting measures of success that deliver value by solving customer problems and meeting business needs
  • Customer Obsession - contributes to a customer-focused team culture
  • Innovation - actively seek out, research, and suggest new ways of working and ideas for product team feedback
  • Analysis - analyze product performance through qualitative and quantitative analysis tools and processes.
  • Leadership - demonstrate leadership foundations of inclusive leadership by contributing to a culture where team members feel comfortable to dissent and have a sense of belonging. Co-moderate difficult conversations with stakeholders and ensure that people leave meetings feeling heard and understood.
Minimum Qualifications:
  • 1.5+ years of related experience in a professional product environment/workplace setting with an emphasis on consumer products, technology, or software development
  • Experience with analysis, documentation, and backlog management
  • Proven ability to articulate clear and concise requirements for new products and new features
Preferred Qualifications:
  • Bachelor's or advanced degree in Engineering, Business, Marketing, Communications or related field.
  • Ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision. Proven ability to work under rapid development cycles with large teams to achieve a common goal.
  • Strong communication skills with demonstrated ability to articulate a strategy at every level of the organization. Experience with technology and ability to facilitate communication between business and technology teams.
  • Proven ability to influence cross-functional team(s) without formal authority.
  • Understanding and working knowledge of Retail strategies and complexities.

Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
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Sponsored by:
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Associate Product Manager Post Purchase Payment

Best Buy
Richfield, MN 55423

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