25 days old

Billing Specialist/Administrative Support

DH Pace Company, Inc.
Olathe, KS 66061
  • Job Code

Overhead Door Company of Kansas City, a DH Pace Company, aspires to hire an Administrative Support/Billing Specialistto join our team! If you have a high sense of urgency and great interpersonal skills, please apply today for consideration!

Job Responsibilities:

You will provide support with daily activities in the following areas:

  • Providing exceptional customer service and representing the company in a professional manner

  • Answering a large volume of inbound calls. Identifying the type of call, type of problem, and then scheduling the service appointment

  • Promoting all products, services, and quote accurate pricing when appropriate

  • Gathering information from the customer to ensure accurate billing

  • Entering detailed information in the service ticket that allows the dispatcher to send a qualified technician to the job site

  • Assisting with various administrative projects

  • Maintaining and promoting a positive attitude toward customers regardless of the circumstances

  • Other duties may be assigned

Job Requirements:

  • One or more years of customer service experience. Billing experience a plus!

  • Strong attention to detail

  • Ability to multi-task and work efficiently in a fast-paced work environment

  • Successful candidate will have excellent communication and customer relation skills

  • You must be comfortable working on the phone the majority of the day and handling a large volume of inbound calls

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50 locations in 24 states. The company is privately-held and family operated for over 90 years, with sales in 2019 at $600M; up from $548M in 2018.

Our benefits package includes:

  • Competitive base pay

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Paid time off plan

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.


Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
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Sponsored by:
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Billing Specialist/Administrative Support

DH Pace Company, Inc.
Olathe, KS 66061

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