9 days old

Box Office Agent -Citywide

Caesars Entertainment
Las Vegas, NV 89101
  • Job Code
    28550
Box Office Ticket Seller is responsible for assisting guests with all their Caesars Entertainment ticketing needs. A ticket seller is a resource for all guests questions and responsible for answering with an upbeat and positive attitude. A ticket seller is the first interaction for hospitality and first line of defense for improving the guest experience. Ticket seller will always create and maintain a positive work environment and initiate a professional, friendly and helpful guest interaction both internal and external. This position generates revenue by issuing, selling, upselling and cross promoting show tickets and attractions directly to guests at the Caesars Entertainment Box Office locations and via telephone. A ticket seller will be expected to have a working knowledge of all CET properties, shows, attractions and entertainment venues as part of creating a memorable guest experience. A ticket seller will effectively impact ticket sales growth for all Caesars Entertainment venues by suggesting the best guest experience. A ticket seller will efficiently make reservations on site and issue tickets for shows, casino, special events and 3rd party ticket vendors as approved by CET. A ticket seller is responsible for collecting funds and keeping documentation for tickets and transactions they perform. This position works closely with VIP Services, Marketing, Special Events, Public Relations, and Sales departments. A ticket seller will work based on business demands and as scheduled by CET management. A ticket seller will effectively present information and respectfully respond to questions asked by other departments, guests, CET management, supervisors, box office leads and general public. Qualifications: High School graduate or equivalent is required. Minimum one-year customer service experience required. Must be able to type at least 25 wpm. Excellent phone and written communications skills, plus have the temperament to work in fast-paced work environment under frequently changing conditions. A working knowledge of Ticketmaster or other Ticketing system required. Must be able to effectively discipline co-workers and provide a positive role model for the Team. Must be able to work any day of the week and any shift. Must present a well-groomed appearance and friendly demeanor.

The possibilities are endless when you join the Rio team. At this exotic escape you will entertain our guests as they enjoy more than 2,500 suites, 120,000 square feet of gaming space, 14 dining experiences not to mention the heart thumping music of Chippendale's and the mystical sights and sounds of the Voodoo Lounge. If you're spontaneous and impulsive, the Rio is the place for you

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Box Office Ticket Seller is responsible for assisting guests with all their Caesars Entertainment ticketing needs. A ticket seller is a resource for all guests questions and responsible for answering with an upbeat and positive attitude





Posted: 2023-01-21 Expires: 2023-02-19
Sponsored by:
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Box Office Agent -Citywide

Caesars Entertainment
Las Vegas, NV 89101

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