27 days old

Branch Manager

DH Pace Company, Inc.
Arden, NC 28704
  • Job Code
    BRANC06839

DH Pace Company, Inc., aspires to hire a Branch Manager with a strong general management/operations management background to actively manage our service, installation and sales business.



Position Overview:


  • Developing employees and effectively managing performance, controlling labor and material costs and ensuring service levels meet customer expectations and company standards

  • Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving

  • Monitor technicians schedules to ensure timely completion of jobs and accurate customer invoicing

  • Manage the on-call" process for technicians and personally handle escalated customer calls to resolve customer issues

  • Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans

  • Inventory management to include material and parts ordering

  • Interact with customers to build strong relationships

  • Warehouse safety and security along with other functions to include loading and unloading building materials as necessary for daily customer jobs

  • Prepare bids and quotes for customers as needed

  • Other duties may be assigned

Qualifications:


  • Bachelors degree preferred

  • Minimum of ten (10) years experience managing personnel; preferably with a Service Organization in the building products and/or construction equipment rental industry

  • Experience with reading, understanding, and managing the P & L

  • Possess an ability for technical applications, mechanical systems and problem solving

  • Experience conducting meetings with exempt and non-exempt personnel

  • Experience hiring, training, developing and conducting annual performance reviews

  • Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service

  • Travel is minimal; on occasion to customer job sites and quarterly for senior management meetings


Why DH Pace?


DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 50 locations in24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.



Our benefit offerings include:


  • Competitive compensation and bonus incentive potential

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Company paid life insurance

  • Paid time off plan

  • and more!


Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.





Operations





Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Branch Manager

DH Pace Company, Inc.
Arden, NC 28704

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast