20 days old

Business Analytics Lead Analyst Fulfillment Resource Management Group

Tempe, AZ 85281
  • Job Code

The Business Analyst role in Fulfillment Resource Management will work as a liaison among stakeholders in order to analyze, communicate, and provide data solutions for Key Performance Indicators, forecasting, business problems, and root cause analysis. Will work in collaboration with business leaders to provide strategic partnership in analytics, identify and prioritize opportunities for impact and develop analytic solutions. Support operations teams through analytical findings across different parts of the organization.Exercises creativity and foresight in conceiving, planning, and delivering initiatives and reporting. Uses deep professional knowledge and acumen to advise functional leaders.

Essential Functions

  • Ability to analyze and validate data utilizing multiple sources/tools (MS SQL, Teradata, etc.)
  • Handle multiple projects simultaneously while managing and supporting various stakeholders
  • Provide retrospective analysis and participate in strategic initiatives to continuously improve processes
  • Clear presentation of insights via spreadsheets, PowerPoint presentations, self-service analytical visualization tools
  • A self-starter that is capable of tailoring their strategy depending on situation
  • Well-developed analytical, diagnostic, and problem-solving skills demonstrating a self-starter and theability to work autonomously to complete asks with minimal supervision
  • Strong project management skills including the ability to formulate a strategy, drive meetings, align teams or identify experts from the appropriate areas
  • High level of creativity in developing effective tracking materials, reports, or delivery roadmaps.
  • Great written and verbal communication skills
  • Inquisitive learner who is a strong team player and enjoys the challenge of stretching beyond their comfort zone.


The suitable candidate must have strong experience in the following areas:

  • 3+ years of strong analytics skills (Bachelor's degree preferred, ideally in Statistics, Medical Economics, Actuarial Science, Data Science, Finance, Economics or Business Analytics.)
  • In-depth experience with Microsoft Office, primarily Excel including Excel formulation, PowerPoint
  • SQL and Tableau, or equivalent querying tool for data validation, experience strongly preferred
  • Strong analytical and technical skills; Previous production coordination desirable (Manufacturing, Operations, etc.)
  • Able to learn and dissect a process quickly and holistically, with a proven ability to develop creative and sustainable solutions that meet the needs of the key stakeholders. Forwarding thinking, moves beyond current thought processes and what appears to be an obvious solution.
  • Highly self-motivated individual able to move an initiative forward while working independently and operating in grey areas. Thrives in an autonomous environment.
  • Demonstrates passion for and dedication to anticipating and meeting the expectations and requirements of partners, and providing influence when needed.
  • Proven ability with time management and organizational skills. Able to multitask and switch direction and project focus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Posted: 2023-01-10 Expires: 2023-02-08
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Business Analytics Lead Analyst Fulfillment Resource Management Group

Tempe, AZ 85281

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