12 days old

Business Architect, Sr. Advisor

Memphis, TN 38103
  • Job Code
The Claim, Clinical, Operations, and Digital (CCOD) Business Architect reports into the Sr. Director of Enterprise Strategy and Governance for our CCOD Data Domain and works closely with business stakeholders and IT to align technical solutions with strategic business needs. He/She will match strategic business objectives to our enterprise business capabilities, processes, technology and data to provide input and recommendations on decisions that support achievement of key goals, planning, and execution for delivery of bottom-line business value.

The Business Architect must be able to work in partnership with senior business and IT partners across the organization to facilitate strategic discussions on priorities for their aligned stakeholders. They must be able to lead cross-organizational sessions with strategic priority owners, stakeholder owners, ITSLs, Enterprise Architects and Functional Business Leads. They are responsible for development and maintenance of strategic roadmaps and forsupporting the development of portfolio s ubmissionsand business cases that will provide strategic intent, value and synergies across strategies and capabilities in order to help prioritize recommendations for delivery.


  • Align the Claims, Clinical, Operations, and Digital (CCOD) data shared across the enterprise with the Enterprise Capability Model, business processes, supporting technology and strategic business initiatives. Identify the relationships between those data and the various data flows.
  • Identify the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources, controls, and data are involved in the processes.
  • Build and maintain a heat map to identify gaps and opportunities
  • With the CCOD Sr. Director, define what we do as a business data domain to achieve ourstrategic goalsin a common business language and structure
  • Develop a business architecture strategy based on a situational awareness of various business scenarios and motivations - focused on Claims, Clinical, Operations, and Digital data.
  • Apply a structured business architecture approach and methodology for capturing the key views of the enterprise, partnering with the existing Cigna Business Architecture team to leverage tools and best practices.
  • Update strategy artifacts (vision, value, metrics, core beliefs, strategy decomposition trees and roadmaps) as needed to ensure they are always current.
  • Partner with the Portfolio and Program Managers to supportthe Portfoliosubmission and Lean Business Case process for strategic investments
  • Ensure traceability from Strategy to execution
  • Partner with the Stakeholder ownersto ensure taxonomies are current and accurate
  • Focus on increasing breadth of knowledge of the business architecture for the CCOD data domain

Qualifications, Skills, and Knowledge:

  • Bachelor's, advanced degree preferred; SAFe Certification, PMI Certification, Change Management or Six Sigma training also valued, or equivalent work experience.
  • Knowledge of the healthcare industry and associated claims, clinical, operations and digital business functions and associated data preferred.
  • Demonstrated business architecture, strategic planning and project management skills and success.
  • Ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
  • Ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
  • Ability to foster collaboration, value others perspectives and gain support and buy-in.
  • Excellent oral, written presentation and communication skills.
  • Excellent facilitation skills
  • Proven ability to work independently with little direction
  • Proven ability to take ownership of deliverables and drive successful execution
  • Ability to lead and influence in a matrixed environment is critical.
  • Team player with the ability to negotiate with peers and senior leaders to come to an agreed upon and productive solution to business problems.
  • Strong analytical, problem solving skills and critical thinking skills.
  • Strong situational analysis and decision making abilities
  • Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects
  • Proven ability to create and further develop strong relationships with both business and IT leadership.

This position is not eligible to be performed in Colorado.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Posted: 2021-06-09 Expires: 2021-07-08
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Memphis, TN 38103

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