21 days old

Business Developer IPS

Goodwill Industries of SE WIS
Milwaukee, WI 53202
  • Job Code
The Business Developer IPS utilizes the Individual Placement and Support (IPS) evidence based approach to job development, develop and maintain successful relationships with employers open to hiring Milwaukee County residents in mental health and substance abuse recovery.


Implements organization's goals, may provide input into strategic goals for . Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs. Has familiarity with the Budget_Language budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects. Typically works on projects and initiatives that span 12 months - 2 years.


1. Utilizing the Individual Placement and Support (IPS) evidence based approach to job development, develop and maintain successful relationships with employers open to hiring Milwaukee County residents in mental health and substance abuse recovery.

2. Maintain awareness of local employers, their market share and methods of service, reputations, benefits, and wage level.

3. Provide on-going education to the business community on mental health friendly work culture, disability awareness, and accommodations. Share best practices on building an inclusive workforce and mental health friendly work culture.

4. Refresh and maintain the Mental Health Awareness Toolkit for employers by reviewing, updating, and maintaining resources available.

5. With the Milwaukee County Behavioral Health Services (BHS) Employment Services Manager, plan and maintain a Milwaukee County Business Advisory Council (BAC) that will meet quarterly.

6. Attend monthly learning collaborative meetings with other Milwaukee County job developers and share opportunities and upcoming events.

7. Develop working relationships and collaboration with collegues across Goodwill business units who are similarly focused on business development, placement or community outreach, identify and pursue job leads for individuals; develop the ability to cross sell for other Goodwill business units, in Mission Services and Mission Operations.

8. Maintain all necessary records including employer tracking data base of outreach efforts, quarterly report of accomplishments, and annual summary related to outcome measures.

9. Communicate and effectively build professional working relationships with funding sources, employers, and job developers to coordinate effective services.

10. Promote mental health friendly workplaces through transition and provider fairs, employer outreach, site visits and other events to provide education on services and support business development activities.

11. Maintain a safe and orderly work environment.

12. Leading and Developing Talent: May partner with coworkers to advance their development.

13. Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects. Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.

14. Problem Solving: Light supervision; works independently. Periodic review of work by manager or direct customer. Researches, analyzes, and evaluates situations and reports on findings. Solves advanced problems.

15. Technical Skill: Advanced knowledge of professional principles and skills. Comprehensive knowledge of principles, practices and procedures of particular field of specialization.

16. Community Engagement: Champions Goodwill's community engagement initiatives. Aware of Goodwill's community partner organizational and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.

17. Responsible for completing other duties/responsibilities as assigned.


1. Two years of college education or experience equivalency, and a minimum of 5 years' experience; Bachelor's Degree and 1 year experience developing strong business relationships preferred.

2. Must have a valid Wisconsin Driver's license, a vehicle and insurance coverage.

3. Effective computer skills for reporting, communication, information gathering and presentation purposes.


1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.

4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.


Posted: 2023-01-13 Expires: 2023-02-11
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Business Developer IPS

Goodwill Industries of SE WIS
Milwaukee, WI 53202

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