• High school diploma, General Educational Development (GED) or equivalent required.
• College Degree in business related field preferred.

• Minimum 2 years supervisory experience in healthcare required.
• Experience with cash posting/reconciliation/accounting preferred.

• N/A

• Excellent computer literacy, including proficiency in Excel/Word programs.
• Excellent written and verbal skills, organizational skills and attention to detail.
• Requires the ability to exercise independent problem solving skills, oversee and meet productivity and department goals. Manage job priorities in a self-directed manner.
  

• Light Work - Exerting up to 20 pounds of force.

• Occasionally Performed (1%-33%):
  • Balancing
  • Climbing
  • Carrying
  • Crawling
  • Crouching
  • Distinguish colors
  • Kneeling
  • Lifting
  • Pulling/Pushing
  • Reaching
  • Standing
  • Stooping/bending
  • Twisting
  • Walking
• Frequently Performed (34%-66%):
  • Hearing
  • Repetitive Motions
  • Seeing/Visual
  • Speaking/talking
• Constantly Performed (67%-100%):
  • Fingering/Touching
  • Grasping
  • Keyboarding/typing
  • Sitting
    

Job Hazards

• Not Related:
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Rare (1-33%):
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Mechanical moving parts/vibrations
• Note: Safety Officer can assist with identification of job hazards
  

• 
  Role models customer service excellence to meet and exceed customer service expectations.
• Adheres to organizational standards of behavior.
• Promotes Service Excellence.
  

• 
  Manages staff scheduling, performance, coaching and discipline to ensure smooth operation in accordance with Health System policies.
• Collaborates with Manager to maintain adequate staffing, develop and monitor department goals and procedures.
• Completes performance reviews/ performance improvement plans as needed.
  

• 
  Recruits and retain top talent.
• Facilitates training of new staff.
• Develop and maintain department procedures.
• Creates environment for giving and receiving feedback.
• Rewards and recognizes staff of their achievements.
• Promotes Teamwork.
  

• 
  Responsible for working with team to ensure 835's and lockbox files have processed daily.
• Responsible for working with finance and account balancing staff to ensure we reconcile daily.
• Supervises our unassigned cash accounts.
• Supervises manual postings.
• Responsible for assisting with payer enrollments.