9 days old

Business Relationship Management Specialist, IT (Hybrid)

Federal Reserve Bank (FRB)
St Louis, MO 63103
  • Job Code


Federal Reserve Bank of St. Louis

When you join the Federal Reservethe nation's central bankyou'll collaborate with leading tech professionals to strengthen and protect our economic, financial and payments systems. We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future.

Information Technology (IT) is looking for an Business Relationship Management (BRM) Specialist to join our team and to foster dialogue and facilitate collaboration between multiple partners and technical experts. The IT BRM Specialist will continue building relationships with our partners and operate as the voice of the customer. You will report to an IT senior manager.


  • Develop long-term, strategic relationships with partners. Act internally to IT as the voice of the business, identifying gaps and opportunities for new capabilities, new products or new services.
  • Manage IT demand management process.
  • Exhibit full understanding of IT portfolio, latest technology trends and provide high value IT consultation to partners.
  • Interpret business justifications for new demand and collaborate with technical teams, developers, business analysts, UX and internal service providers to make certain a close agreement of outcomes with pre-defined value.
  • Coordinate with service providers throughout our organization to communicate, influence, share requirements, and ensure successful implementation of enterprise programs.
  • Make use of research, industry best practices, metrics and analysis to understand trends. Report on performance, statuses of work, and value contribution of IT activities. Manage BRM-related documentation.


  • Bachelor's Degree or commensurate experience.
  • 3+ years relevant experience (e.g., business or customer relationship management, or IT business analysis).
  • Organizational Change Management (OCM) experience.
  • Connect relevant technologies as potential solutions to business problems using practical and efficient methods.
  • Must exhibit a collaborative style and be able to share technical ideas and approaches with others.
  • All Federal Reserve Bank of St. Louis employees must be fully vaccinated against COVID-19, including receiving a COVID-19 booster when eligible, unless the Bank grants an accommodation based on a medical condition or sincerely held religious belief.

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growthalong with many benefits and perks that support your health, wealth, and life.

Salary: $90,000 - $112,000

In addition to great compensation package, we offer a comprehensive benefits package that all brought together in a flexible work environment where you can truly find balance:

  • Paid time off
  • Tuition & Training assistance/reimbursement
  • 401(k) match & Annuity/Pension fund
  • Top-notch health care benefits including dental and vision
  • Child and family care leave
  • Professional development opportunities
  • And more...

Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees' diversityin age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgroundsare recognized as a strength. Learn more about the Bank and its culture; check out our Careers Site.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category


Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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Posted: 2022-08-02 Expires: 2022-08-31
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Business Relationship Management Specialist, IT (Hybrid)

Federal Reserve Bank (FRB)
St Louis, MO 63103

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