19 days old

Business Support Manager II, CREB Monitoring Trainer

Los Angeles, CA 90006
Business Support Manager II, CREB Monitoring Trainer



Boston, Massachusetts;New York, New York; Newport Beach, California; McLean, Virginia; Charlotte, North Carolina; Chicago, Illinois; Los Angeles, California; Tampa, Florida



**Job Description:**



The National Portfolio Monitoring Trainer will be responsible for the coordination, delivery, and maintenance of the product and technical training within CREB (including CDB) Portfolio Monitoring for all PMO roles. This includes the onboarding of new employees, coaching new employees for 90 days after the training period *Required Skills: Must" have these skills to be minimally qualified. Subject Matter Expert in CREB/CDB monitoring and related processes Demonstrated knowledge of CREB systems. Candidate must consistently demonstrate excellent verbal and written skills. The PMO Trainer must be able to work in a fast paced environment and consistently demonstrate leadership behaviors. The position has primary responsibility for identifying and addressing additional training needs on an ongoing basis. This individual will also be involved **in various service improvement initiatives and will work closely with CREB Monitoring Leadership.**



***Required Skills:** Must" have these skills to be minimally qualified. Subject Matter Expert in commercial real estate, CREB/CDB monitoring and related processes.



**Desired Skills:**



*1-2 years of training/facilitation experience



*Detail-oriented



*Excellent communication skills



*Excellent analytical skills



*Excellent written skills



*Understands "Big Picture" and objectives of Enterprise Credit



*Ability to work well independently



*Initiates and builds strong relationships with all levels of the organization



*Excellent interpersonal skills for motivation, persuasion and encouragement



*Demonstrated knowledge of Microsoft Office



*Professional Demeanor: Demonstrating patience, composure, and positive attitude.



*Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.



*Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.



*Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.



*Communication Skills: Communicate effectively both written and verbal, tailor communications to audience, actively listen and follow-up with questions and updates to involved parties.



**Job Band:**



H4



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



**Weekly Schedule:**



**Referral Bonus Amount:**



0



**Job Description:**



The National Portfolio Monitoring Trainer will be responsible for the coordination, delivery, and maintenance of the product and technical training within CREB (including CDB) Portfolio Monitoring for all PMO roles. This includes the onboarding of new employees, coaching new employees for 90 days after the training period *Required Skills: Must" have these skills to be minimally qualified. Subject Matter Expert in CREB/CDB monitoring and related processes Demonstrated knowledge of CREB systems. Candidate must consistently demonstrate excellent verbal and written skills. The PMO Trainer must be able to work in a fast paced environment and consistently demonstrate leadership behaviors. The position has primary responsibility for identifying and addressing additional training needs on an ongoing basis. This individual will also be involved **in various service improvement initiatives and will work closely with CREB Monitoring Leadership.**



***Required Skills:** Must" have these skills to be minimally qualified. Subject Matter Expert in commercial real estate, CREB/CDB monitoring and related processes.



**Desired Skills:**



*1-2 years of training/facilitation experience



*Detail-oriented



*Excellent communication skills



*Excellent analytical skills



*Excellent written skills



*Understands "Big Picture" and objectives of Enterprise Credit



*Ability to work well independently



*Initiates and builds strong relationships with all levels of the organization



*Excellent interpersonal skills for motivation, persuasion and encouragement



*Demonstrated knowledge of Microsoft Office



*Professional Demeanor: Demonstrating patience, composure, and positive attitude.



*Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.



*Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.



*Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.



*Communication Skills: Communicate effectively both written and verbal, tailor communications to audience, actively listen and follow-up with questions and updates to involved parties.



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-21073353



Band: H4



Manages People: No



Travel: No



Manager:



Talent Acquisition Contact:



Tamika Gabriel



Referral Bonus:



0



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.




To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .


To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.




To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2021-11-11 Expires: 2021-12-11

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Business Support Manager II, CREB Monitoring Trainer

Bank of America
Los Angeles, CA 90006

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