19 days old

Business Systems Analyst

Boston, MA 02109
  • Job Code

At DentaQuest, we believe that everyone should live life free of dental disease. As a purpose-driven, double bottom line company that is improving oral health for everyone, we are transforming the oral health system from the way we provide care and pay for it, to how we talk about it and prioritize it in our policies and communities.

Meaningful change requires a revolution in oral health. We are redefining what it means to prevent disease and provide better access to care for everyone. We are going beyond the dental chair to reshape the oral health system, addressing total health and the social and cultural factors that impact it.

To make this revolution a reality, we harness our unique reach and insights to advance policy, financing, care, and the community. That means solving problems in a flexible and efficient way, testing and trialing to create new solutions and deliveringmeasurableoutcomes for the people we serve.

The people of DentaQuest have a common purpose, and we work together with passion, perseverance and focus to achieve a nation where no child suffers from the pain of tooth decay. Where adults keep all their teeth for their entire lives. Where every person has access to quality dental care.

The Business Analyst serves as the front-line resource in managing and defining data requests and requirements for the DentaQuest enterprise. The incumbent supports our Sales team and Clients by being a technical point of contact to set expectations, provide updates and drive implementations through to completion. Support IT goals and objectives by working closely with internal Scrum team members and Stakeholders to ensure that integrations and implementations exceed Client expectations. Work within a distributed team to document, prioritize, develop, test and release small to large scale EDI solutions with Clients located across the country.


  • Demonstrated ability to drive to deadlines, balancing multiple priorities, and ensuring quality standards.

  • Provide strategic analysis to define and improve standard solutions, standard deliverables and templates.

  • Work with IT and business users to evaluate data and extract requests and recommend viable short and long term solutions.

  • Ability to work on large and small scale projects for new business implementations and for maintaining existing client implementations with a significant focus on dental encounters, claims, eligibility and enrollment via 837, 835, 999, 834, 277 EDI standards.

  • Ability to document and maintain requirements using source to target maps, data dictionary, process documentation and team defined standards; using tools such as Visio, Word and Excel.

  • Ability to perform ad hoc data analysis and reconciliation using complex SQL queries.

  • Working knowledge of Agile and Scrum methodologies.

  • Ensure data quality through scenario based testing.

  • Other duties as needed or required.



  • BS or equivalent and 2 years experience in computer sciences or related field, or equivalent combination.

  • Must have 2 years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst or Data Analyst.

  • Must have demonstrated progressive levels of responsibility, experience and leadership.

  • Excellent organization and prioritization skills with strong ability to shift focus as necessary to meet deadlines.

  • Excellent interpersonal, listening, oral and written communication skills.

  • Ability to communicate technical details to technical and non-technical resources.

  • Ability to facilitate a conference call, WEBEX, in-person meeting with clients and internal team members.

  • Knowledge of dental or medical insurance claims processing.

  • Familiarity with appropriate handling of Personal Health Information (PHI) data.

  • Required to attend additional training as requested/deemed necessary.


  • Incumbent must be able to communicate effectively.

  • Requires overall light physical effort (up to 25lbs.)

  • Manual dexterity and sitting is required in carrying out position own position responsibilities (i.e. use of personal computer).

  • Ability to travel or move about within and outside serviced facilities required.

  • Incumbent works primarily in either a private or shared office environment.

Posted: 2020-10-02 Expires: 2020-10-31
Sponsored by:
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Sponsored by:
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Business Systems Analyst

Boston, MA 02109

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