13 days old

CDI and Quality Client Consultant

3M
Harrisburg, PA 17101
  • Job Code
    R01064034

Job Description:

Job Title: CDI and Quality Client Consultant

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so its equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.

For more than 30 years at 3M, Ive seen firsthand how its a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact were making around the world Mike Roman, chief executive officer and chairman of the board at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact Youll Make in this Role

As a CDI and Quality Client Cons, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

  • Assisting customers with implementing the CDI Collaborate software by leading detailed discovery sessions to understand CDI workflow, as well as customer challenges and objectives for improvement in these areas
  • Conducting end user application training for CDI Specialists
  • Training customers on how Natural Language Understanding (NLU) powers the CDI Collaborate solution and providing ongoing related education with respect to potential documentation improvement opportunities
  • Creating customer paths to success by analyzing reporting with respect to query send/response rates, CC/MCC capture, Relative Weight shifts, CMI due to CDI, productivity, etc.
  • Supporting customers on a monthly basis using the customer performance metrics to guide recommendations on workflow and best practices using the CDI Collaborate solution

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Bachelors Degree or higher (completed and verified prior to start) from an accredited university in Nursing, Health Information Management (HIM), or related degree
  • Current CCDS and/or related credentials
  • Five (5) years of combined experience in Inpatient CDI industry and/or customer service or account management experience
  • Two (2) years experience in working with software application workflows and ability to translate client needs to actual functionality

Additional qualifications that could help you succeed even further in this role include:

  • Ability to manage multiple customers at once
  • Aptitude and understanding of revenue cycle metrics
  • Inpatient coding experience
  • Proficiency with Excel
  • Demonstrated familiarity with interpreting graphs

Travel: May include up to 50% domestic post-pandemic

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Certain job positions within 3M require workers to be on-site at 3M facilities and/or at third-party locations. A necessary requirement of each of these positions is that all individuals must be fully vaccinated against COVID-19 (subject to limited medical and religious exemptions). Fully vaccinated against COVID-19 means, two weeks have passed since completing the second dose of a two-dose COVID-19 vaccine (e.g., Pfizer or Moderna) or two weeks after receiving a single dose of a one-dose vaccine (e.g., Johnson & Johnson/Janssen).

Supporting Your Well-being

3M offers many programs to help you live your best life both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Learn more about 3Ms creative solutions to the worlds problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Certain job positions within 3M require workers to be on-site at 3M facilities and/or at third-party locations. A necessary requirement of each of these positions is that all individuals must be fully vaccinated against COVID-19 (subject to limited medical and religious exemptions). Fully vaccinated against COVID-19 means, two weeks have passed since completing the second dose of a two-dose COVID-19 vaccine (e.g., Pfizer or Moderna) or two weeks after receiving a single dose of a one-dose vaccine (e.g., Johnson & Johnson/Janssen).

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3Ms business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement


Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.







Posted: 2021-11-21 Expires: 2021-12-20
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3M
Harrisburg, PA 17101

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