15 days old

Cencon Customer Service Representative

Loomis Armored US, LLC
Tacoma, WA 98402
  • Job Code
    4049
Job Overview: This position is responsible for supporting Cencon and S & G (ATM Locks/Keys); assisting in small projects and upgrades and testing of the new Cencon and S & G related application .

Accountabilities:

  • Answer incoming calls
  • Program ATM locks.
  • Assemble and ship ATM lock/key kits to company
    locations within the United States.
  • Assign/Log/track trouble tickets.
  • Troubleshoot ATM errors over the phone.
  • Assist in tier 1 projects.
  • Work tickets after hours and on weekends on a
    rotating schedule.
  • Work Schedule Monday through Friday
  • Position Reports Product Manager

Primary Requirements:

  • High School Diploma. Bachelor's degree and/or
    ATM Field experience a plus.
  • 2-3 years Customer Service Experience.
  • Exceptional customer service.
  • PC proficient, including MS Office/Excel and
    similar products.
  • Ability to Multi-Task and thrive in a busy
    environment.
  • Excellent verbal and written communication
    skills.
  • Ability to adapt quickly in a fast past,
    changing environment.
  • Self-Starter, quick learner and highly
    motivated.
  • Ability to work in a flexible, team oriented
    environment.






Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
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Sponsored by:
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Cencon Customer Service Representative

Loomis Armored US, LLC
Tacoma, WA 98402

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