24 days old

Client Services Representative

Phoenix, Arizona
  • Job Type
Bally Sports Arizona is looking for a Client Service Representative (CSR) to join our winning team! This position is designed to work closely with the Advertising Sales Team in all facets of the business. The CSR will report to our VP, General Sales Manager and support our National/Local/Digital Sales operations, National Direct Response Clients, Team Partners and internal constituents. The CSR works closely with HTS offices and Traffic, Production, Programming, Marketing and Finance departments to ensure stewardship of all National/Local/Digital Sponsorship and flighted business. In addition, the CSR supports our Local Sales team on all team initiatives including: prospecting, proposals, sales templates, rundowns, track digital, social and virtual executions and business development.

Responsibilities include:
- Interfaces directly with the Traffic department in order to ensure that orders are input correctly and that spots run at the correct time, in the correct show, with the correct copy within the contractual boundaries set by the client
- Works with the national sales offices to help ensure that clients are satisfied, and the sales goals are met
- Presents viable solutions to client issues, as required
- Ensures that delivery requirements are met for every client so that payment can be received
- Ensures that all information received from the sales offices is accurate and complete, including programming information, traffic deadlines, production schedules, marketing plans, and copy formats
- Prepares reports on revenue, delivery, inventory management, and forecasted budget goals on a weekly basis
- Assists VP/GSM with forecasting and works with local/digital teams on prospecting
- Trains new and relocated Sales Assistants on daily tasks and responsibilities
- Provides materials for necessary computer programs, gives overall guidance, as well as information on how to resolve potential issues

Requirements and Qualifications:
- High school diploma or equivalency required
- Strong oral and written and oral communication skills are required
- Strong organization, prioritization and project management skills are required
- Knowledge of Microsoft Office applications, including Word, Excel, Outlook and PowerPoint, is essential
- The ability to work independently, and as part of a team is required

Preferred Skills and Experience:
- Bachelor’s degree is preferred
- A minimum of 1-2 years’ experience in television production and sales, including a working knowledge of television sales, ratings, and delivery is preferred
- Knowledge of Wide Orbit and Strata is a plus

Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

About Us
Make your mark in Media with Sinclair Broadcast Group, a diversified media company dedicated to connecting people with content everywhere! We have consistently led the broadcast industry since our inception, and now Sinclair owns the largest regional sports network business and one of the largest television broadcast portfolios in the country. In addition, we have affiliations with all of the major broadcast networks, own Tennis Channel, and several multicast networks including TBD and Comet. Our content is distributed over-the-air, on multi-video providers, and through our industry-leading digital media platforms. We also recently launched a free TV streaming service called STIRR. Our success is the direct result of our extraordinary employees and management team who believe in our vision and are dedicated to ensuring a great future for our employees. We are advancing the world of Media and want YOU to join our winning team!
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.
Posted: 2021-03-26 Expires: 2021-04-25
Sponsored by:
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Sponsored by:
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Client Services Representative

Phoenix, Arizona

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