28 days old

Cocktail Server-Seasonal, Casino Bars Games (Harrah's Atlantic City)

Caesars Entertainment
Atlantic City, NJ 08401
  • Job Code
    17402
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Works in assigned lounge area and provides fast, friendly, professional beverage and food services to all guests in accordance with departmental standards. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Obtains food orders and presents to kitchen personnel for preparation. Obtains food when prepared and presents to guest. Removes dirty dishes, glasses and silverware from table as needed. Presents checks to the guest, accepts payment and gives change when necessary. Provides personal service and uses guest name. Serves as ambassador of goodwill while working and during customer/public relations' functions. Also appears in publicity photos. Works closely with Total Rewards Center to promote new card sign up programs. Promotes casino events and programs and has knowledge of tier level. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times.

Qualifications:

Open. Ability to present change correctly and has knowledge of guest chargeprocedures. Must be familiar with trayservice, food menu and cocktail ingredients. Must have completed the PRIDEcertification prior to first shift. Excellent customer service/communication skills. Ability to carry tray and stand for longperiod

DISCLAIMER:

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

SEASONAL MUST HAVE OR BE ABLE TO OBTAIN A NJ 35 CER LICENSE





Posted: 2022-04-23 Expires: 2022-05-22
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Cocktail Server-Seasonal, Casino Bars Games (Harrah's Atlantic City)

Caesars Entertainment
Atlantic City, NJ 08401

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