20 days old

Commercial Fire Alarm Technician

ADS Security, LLC
Melbourne, FL 32901
  • Job Code
    TECHN04598-00001



ADS Security is growing and was just named one of Nashvilles fastest growing private companies for the third consecutive year by the Nashville Business Journal. We are a cutting-edge security company that provides residential and commercial security systems, home automation, video surveillance, and fire alarms. We offer industry-leading compensation, full benefits (including 401K), a leadership team that values their employees above all else.



Do you want to make an impact? Do you want to help protect and save lives? Do you want to be on a winning team? Then, join ADS Security today.



Benefits Offered:
Medical, Dental, Vision, as well as Supplementary Insurance Benefits
401k matching up to 5%
Company issued cell phone and iPad
Paid Holidays and PTO
Rich Employee Referral Bonus
Presidents Club
Employee Recognition Program
Company vehicle provided for jobs
Company provided tools
Company paid uniform
Ability to advance and earn more income with our Pay for Knowledge Incentive Program
Free Security System
Family Culture



Summary:



The Commercial Fire Alarm Service Technician is responsible for installing and/or servicing a wide variety of low voltage systems with an emphasis on Fire/Life Safety, Nurse Call, CCTV and Access Control systems. The Commercial Fire Alarm Service Technician provides excellent customer service to all clients, while working effectively and efficiently in a high-paced environment.



Essential Job Duties:



  • Provides timely and efficient support to clients and their representatives.

  • Provides on-site and remote support and troubleshooting on a variety of fire/life safety systems.

  • Performs on-site repairs when possible to resolve issues in one trip, and owns the ticket through completion if return trips are required.

  • Advises customers on repairs, replacements, upgrade needs and other options.

  • Provides training for clients and end users, and gets customer sign off.

  • Assists installation division with programming and installation when necessary.

  • Performs upgrades and alarm takeovers as needed.

  • Communicates effectively with manager and support staff by submitting all necessary documentation (part numbers, description, photos, etc.) on service tickets.

  • Maintains an accurate inventory of service parts on company provided vehicle.

  • Maintains working knowledge of systems the company installs; adapts to and learns new systems as technology advances.

Other Duties:



  • Takes part in on-call rotation for emergency after-hours service.

  • From time to time may be called upon to assist in other divisions including but not limited to: Commercial Access Control, CCTV, Residential/Commercial Service, Residential Security, and Fire & Life Safety.

Knowledge, Skills, & Abilities:



  • Knowledge of all NFPA codes and standards (fire, elevator, HVAC and electrical) and common materials, multiple manufactured products and installation processes

  • Knowledge of how to read and interpret architectural, electrical, and mechanical drawings

  • Telephone skills

  • Problem solving skills

  • Mathematical skills

  • Ability to clearly and effectively communicate verbally and in writing in English

  • Ability to manage time effectively and efficiently

  • Ability to multi-task

  • Regular and reliable attendance

Minimum Qualifications:



  • High School Diploma or Equivalent

  • Experience in Fire Alarm Field

  • FASA/BASA Certification

  • Intermediate PC skills including Microsoft Office including Excel, Word, and Outlook

  • Possess a valid drivers license

  • Eligible to work in the U.S. without sponsorship

  • Extensive experience in the troubleshooting of Fire/Life Safety systems

  • Ability to become a registered alarm employee under the requirements of the State of Florida

Preferred Qualifications:



  • Experience with several of the following brands: Silent Knight, Notifier, Firelite, Gamewell-FCI, E3, or similar brands.

  • Experience with Fire/Life Safety systems.

  • NICET Certification a plus

Physical Demands:



  • Ability to operate computer, phone and other office equipment as needed

  • Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work

  • Ability to complete site surveys and identify code issues and solutions

  • Ability to lift/carry up to 50 lbs repeatedly during work hours

  • Ability to climb up and down ladders and/or step stools repeatedly during work hours

  • Ability to sit/stand for long periods of time during work hours

  • Ability to work in small and confined dark spaces such as crawl spaces, attics, etc.

  • Ability to work in a wide range of temperatures (indoor/outdoor)

  • Ability to travel up to 75% of the time between job sites and customer locations

  • Ability to perform the essential functions of the position with or without reasonable accommodation

  • Work is conducted indoors and outdoors in a variety of weather conditions and within extreme temperature ranges

  • From time to time the technician will be required to enter confined areas such as attics or crawl spaces



ADS Security is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



Summary:



The Commercial Fire Alarm Service Technician is responsible for servicing a wide variety of low voltage systems with an emphasis on Fire/Life Safety, Nurse Call, CCTV and Access Control systems. The Commercial Fire Alarm Service Technician provides excellent customer service to all clients, while working effectively and efficiently in a high-paced environment.



Essential Job Duties:



  • Provides timely and efficient support to clients and their representatives.

  • Provides on-site and remote support and troubleshooting on a variety of fire/life safety systems.

  • Performs on-site repairs when possible to resolve issues in one trip, and owns the ticket through completion if return trips are required.

  • Advises customers on repairs, replacements, upgrade needs and other options.

  • Provides training for clients and end users, and gets customer sign off.

  • Assists installation division with programming and installation when necessary.

  • Performs upgrades and alarm takeovers as needed.

  • Communicates effectively with manager and support staff by submitting all necessary documentation (part numbers, description, photos, etc.) on service tickets.

  • Maintains an accurate inventory of service parts on company provided vehicle.

  • Maintains working knowledge of systems the company installs; adapts to and learns new systems as technology advances.

Other Duties:



  • Takes part in on-call rotation for emergency after-hours service.

  • From time to time may be called upon to assist in other divisions including but not limited to: Commercial Access Control, CCTV, Residential/Commercial Service, Residential Security, and Fire & Life Safety.

Knowledge, Skills, & Abilities:



  • Knowledge of all NFPA codes and standards (fire, elevator, HVAC and electrical) and common materials, multiple manufactured products and installation processes

  • Knowledge of how to read and interpret architectural, electrical, and mechanical drawings

  • Telephone skills

  • Problem solving skills

  • Mathematical skills

  • Ability to clearly and effectively communicate verbally and in writing in English

  • Ability to manage time effectively and efficiently

  • Ability to multi-task

  • Regular and reliable attendance

Minimum Qualifications:



  • High School Diploma or Equivalent

  • Experience in Fire Alarm Field

  • FASA/BASA Certification

  • Intermediate PC skills including Microsoft Office including Excel, Word, and Outlook

  • Possess a valid drivers license

  • Eligible to work in the U.S. without sponsorship

  • Extensive experience in the troubleshooting of Fire/Life Safety systems

  • Ability to become a registered alarm employee under the requirements of the State of Florida

Preferred Qualifications:



  • Experience with several of the following brands: Silent Knight, Notifier, Firelite, Gamewell-FCI, E3, or similar brands.

  • Experience with Fire/Life Safety systems.

  • NICET Certification a plus

Physical Demands:



  • Ability to operate computer, phone and other office equipment as needed

  • Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work

  • Ability to complete site surveys and identify code issues and solutions

  • Ability to lift/carry up to 50 lbs repeatedly during work hours

  • Ability to climb up and down ladders and/or step stools repeatedly during work hours

  • Ability to sit/stand for long periods of time during work hours

  • Ability to work in small and confined dark spaces such as crawl spaces, attics, etc.

  • Ability to work in a wide range of temperatures (indoor/outdoor)

  • Ability to travel up to 75% of the time between job sites and customer locations

  • Ability to perform the essential functions of the position with or without reasonable accommodation

  • Work is conducted indoors and outdoors in a variety of weather conditions and within extreme temperature ranges

  • From time to time the technician will be required to enter confined areas such as attics or crawl spaces



ADS Security is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



Licenses & Certifications


Required

  • Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



See job description





Posted: 2021-02-09 Expires: 2021-03-10
Sponsored by:
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Commercial Fire Alarm Technician

ADS Security, LLC
Melbourne, FL 32901

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