19 days old

Content Engineer

F5 Networks
San Jose, CA 95113
  • Job Code
    RP1019913

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Why do you want to join our team?

Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needscreating application services that help the worlds leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.

But our success isnt driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And its producing extraordinary resultsnot only for our customers, but also for our employees. We understand that your life is about more than just work, so were committed to a culture that supports your whole life.

Volterra, now a part of F5, has innovated a consistent, cloud-native environment that can be deployed across multiple public clouds and edge sites a distributed cloud platform. Within this SaaS-based offering, Volterra integrates a broad range of services that have normally been siloed across many point products and network or cloud providers. The solution is designed to provide a single way to view security, operations and management components.

Job Summary:

Volterra is seeking a Content Engineer with experience in developing user documentation for public/private cloud services and preferably telecom/networking products. We are seeking highly competent technical writers who can work independently and produce documentation for the fast-paced product/feature development. This is a full-time job reporting to the VP of Product & Solutions in Santa Clara, California.

Job Responsibility:

  • Write technical documentation for internal or external developer audiences, such as API reference docs, developer guides.

  • Support content development efforts for solutions & use-cases on Volterras SaaS platform.

  • Design and organize documentation sets for new APIs and developer products.

  • Edit, clarify and proofread documents written by others, and coach others on ways to improve their writing skills.

  • Ability to write documentation that can cater to different types of users.

  • Ability to write clear, concise, and accurate content.

  • Ability to learn and test the functionalities before producing content.

  • Proactively report the status and track your issues (bugs) to closure.

  • Align with the fast-paced release schedules and ensure that the deliverables are completed for release.

  • Ensure that the content improves and contributes to the user experience.

  • Supplement developer documentation with relevant sample code

  • Manage complex documentation projects.

  • Work cohesively across the teams in different time zones.

Job Requirements:

  • 3- 5 years of experience in Technical Writing.

  • Experience in XML, HTML, and Markdown.

  • Experience in working with content management systems (preferably Git-based systems such as Gitlab or Github). Experience in DITA-based tools is a plus.

  • Desired experience with producing illustrations.

  • Desired experience with video editing.

  • Demonstrated ability to plan, organize, and execute strategic initiatives.

  • Skilled in establishing high standards of excellence, and stretching abilities to perform to the best capability.

  • Outstanding written and verbal communication, as well as interpersonal skills.

  • Bachelor Degree in Computer Science, EE or equivalent experience

  • Self-driven and hands-on attitude is a MUST.

  • Work with a globally distributed team.

#li-RB1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.







Posted: 2021-02-09 Expires: 2021-03-10
Sponsored by:
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Content Engineer

F5 Networks
San Jose, CA 95113

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