9 days old

CORE - Relief Outreach Specialist (On Call)

Public Health Foundation Enterprises, In
Concord, CA 94519
  • Job Code
    CORER02919-00001



The Coordinated Outreach Referral, Engagement (CORE) program works collaboratively in small teams to engage and stabilize homeless individuals living outside to identify plans to end their homelessness permanently. The CORE Outreach Specialist is responsible for street outreach efforts in Contra Costa County which include building trust with individuals and families that are not being served or are underserved by existing community service delivery systems. The Outreach Specialist works collaboratively to locate, engage, stabilize and house chronically homeless individuals and families. The CORE Outreach Specialist plays a key role among a multidisciplinary team which serves to support and stabilize individuals moving from street to service.



CORE teams work fluctuating hours



ESSENTIAL FUNCTIONS



  • Conduct mobile and street outreach throughout Contra Costa County for the purpose of engaging homeless individuals into services.

  • Build trust with and assess the needs of unsheltered homeless persons encountered during outreach efforts; make initial contact and develop rapport with homeless adults, youth and families.

  • Distribute survival supplies including but not limited to food, hygiene supplies, blankets, and socks.

  • Administer intake questionnaires, assessments and other forms of tracking documentation as needed. Assist homeless individuals with completing applications for services, transporting them to shelters, services, and other points as needed.

  • Collaborate with Coordinated Entry programs and other County services to place homeless individuals in housing and enroll them into services.

  • Provide targeted outreach to individuals who frequent emergency services but are not connected to stable housing and health services.

  • Provide necessary referrals and information for temporary housing and community resources.

  • Provide program materials to community partners around shelter services (outreach to motels, churches, merchants).

  • Maintain and interact in a culturally sensitive, respectful, and professional demeanor.

  • Attend and participate in weekly case conferences as part of the county-wide CORE outreach program.

  • Attend community meetings with other service providers to share program information and coordinate services.

  • Comply with all policies and procedures guiding the work of this position and the department overall.

  • Attend training and meetings as required.

  • Will be on call to provide relief for the CORE program.

  • Assist and support the Hotline Counselors as needed

  • All other duties as assigned.

JOB QUALIFICATIONS:



  • AA/AS degree in Human Services, Psychology, Counseling, or a related field; OR

  • High School degree or equivalent plus a minimum 2 year direct experience working in a professional capacity with homeless, behavioral health or medically complex populations.
  • Knowledge of the client population and their complex needs including homelessness, financial instability, medical and psychiatric illnesses, and substance abuse, and HIV/AIDS.

  • Ability to work well with diverse staff, stigmatized communities and clientele including cultural, language, sexual identity, gender and other diversity considerations within all neighborhoods in Contra Costa.

  • Ability to work successfully both independently and cooperatively.

  • Professional level competency using Internet, email, and Microsoft Word computer applications.

  • Ability to use computers/internet to look up information and enter relevant notes.

  • CPR and first aid certification within 90 days of hire.

  • With instruction, the ability to assist persons with disabilities and to help transfer a 180lb person and lift wheelchair in and out of a car or van.

  • Ability to use a computer, phone, or office equipment for extended periods of time.

  • Ability to successfully and efficiently complete tasks in an environment where background noise is present, and interruptions may be constant.

  • Must possess a valid California drivers license due to driving County vehicle.

  • Must be able to access remote locations that may require traveling through rough terrain more than two miles in possible inclement weather conditions.

PREFERRED QUALIFICATIONS:



  • Bilingual, bicultural in Spanish.

  • Previous experience or training in street outreach and case management.

  • Knowledge of Contra Costa County and community resources.

  • Knowledge of the Contra Costa emergency provider network.

  • Prior experience with documentation and billing procedures.

PHYSICAL DEMANDS:



Stand Frequently



Walk Constantly



Sit Frequently



Handling / Fingering Frequently



Reach Outward Frequently



Reach Above Shoulder Frequently



Climb, Crawl, Kneel, Bend Frequently



Lift / Carry Occasionally - Up to 50 lbs



Push/Pull Occasionally - Up to 50 lbs



See Constantly



Taste/ Smell Not Applicable





Not Applicable Not required for essential functions



Occasionally (0 - 2 hrs/day)



Frequently (2 - 5 hrs/day)



Constantly (5+ hrs/day)





WORK ENVIRONMENT



Outdoors, Inclement weather, rough walking paths, homeless encampments



Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.



Experience


Required

  • 2 year(s): direct experience working in a professional capacity with homeless, behavioral health or medically complex populations.

Education


Required

  • High School or better

Preferred

  • Associates or better in Human Services or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



See job description





Posted: 2021-06-08 Expires: 2021-07-07
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CORE - Relief Outreach Specialist (On Call)

Public Health Foundation Enterprises, In
Concord, CA 94519

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