14 days old

COSS Research and Resolution Team Manager

T. Rowe Price
Owings Mills, MD 21117
  • Job Code
    58445

A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.

We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.

If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.

Role Summary

Responsible for the supervision for a team of client processing support staff whose main focus is to accurately process transactions and other specialized roles.

Responsibilities:

  • Manages daily associate performance to ensure accurate and timely processing of transactions. Develops and improves the productivity and quality skills of a team of associates.
  • Works with associates in other functions to resolve outstanding client issues, build positive client relationships, and ensure the overall success of the administration for each plan.
  • Supervises and provides guidance on internal activities and initiatives designed to improve the client experience. Manages processes and oversees a team to ensure that new client processing is successful and security measures are maintained in accordance with departmental policies and procedures.
  • May participate in the execution of the client processing business strategy. Ensures business plans are communicated to team to align individual and team goals with those of the organization.
  • Responsible for the effective leadership and development of team members. Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 3+ years of total relevant work experience
  • Series 7 & 24 (Must obtain within 6 months)

T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits. Please view What We Offer to see what's available to you.

As part of T. Rowe Prices Health and Safety protocols, effective October 19, 2021, any US-based new hires, including interns will be required to be fully vaccinated against COVID-19 or have a valid medical or religious exemption from receiving a COVID-19 vaccine.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.







Posted: 2022-01-07 Expires: 2022-02-05
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

COSS Research and Resolution Team Manager

T. Rowe Price
Owings Mills, MD 21117

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast