7 days old

Credit Analyst

Hospital Housekeeping Systems LLC
Dripping Springs, TX 78620
  • Job Code

This position will be located in our corporate office in Dripping Springs TX

Handle inbound and outbound collections calls and correspondence - Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries - Head all billing and reporting activities in response to deadlines - Maintain and update collection notes - Assistin the preparation of accounts receivable reports Develop internal and external customer relationships - Render excellent customer service to both internal and external customers

Position Summary

  • Proactive execution of the following responsibilities:

  • Manage customer accounts utilizing policy guidelines and collaborate with leadership, field teams, and customers, as appropriate;

  • Reduce delinquency of assigned accounts to achieve Accounts Receivable department goals;

  • Daily monitor and manage customer account delinquencies and communicate with customers to collect on delinquent accounts;

  • Work with HHSs internal Dunning Notice System;

  • Ensure all payments are posted and properly applied;

  • Develop and maintain internal and external customer relations;

  • Assist in various audits with third party vendors, including Financial Statement Audit and State Sales Tax Audit;

  • Participate in projects or process improvements to drive operational excellence and improved performance with measurable results;

  • Critical review, analysis, communication, and collaboration with others to resolve customer deductions, short-payments and unapplied payments driving delinquency

  • Contact delinquent account holders to collect payment; and

  • Other duties and special projects as requested by management, including, assisting with the application of customer payments.

  • Work with HHS jobsite Directors, Vice Presidents and Presidents in the collection of delinquent invoices and alert the Accounts Receivable Collections Manager of issues.Communicate, as needed, directly with customers to assist in the collection of delinquent invoices.


  • Associates Degree in Accounting or Finance (Bachelors preferred)

  • 2+ years working in an Accounts Receivable environment (Collections experience preferred)

What do you bring to HHS?

  • Excellent math and customer service skills (including verbal and written communication skills)

  • Commitment to strong team values

  • Ability to work with minimal supervision

  • Experience using Microsoft Office software

  • Excel knowledge (intermediate level preferred)

  • Experience with NetSuite or similar ERP system

HHS was founded in 1975 by Jim Spry, who began his work in the outsourcing business in 1964 with Red Top, Inc, a company that pioneered hospital housekeeping support services. Jim helped Red Top grow into a national organization and later helped a competitor establish its business after Red Top sold. His experience in the field led to the development of HHS. Throughout the past 45+ years of business, HHS has developed our expertise in integral support services including housekeeping, food services, facility maintenance, and technology for the healthcare, government, senior living, resort, aviation, and education industries. HHS has experienced a growth rate of about 10% per year and is seeking great leaders and team members to grow with us. Being successful with HHS doesnt mean you have to have a degree, but it does require hard work and operating as a team to achieve results.

Benefits and Compensation

We offer PTO, full benefits, and career advancement opportunities based on performance.

HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity.


Corporate Office (Austin Texas)

Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
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Sponsored by:
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Credit Analyst

Hospital Housekeeping Systems LLC
Dripping Springs, TX 78620

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