15 days old

Customer Service Representative/Counter Sales Associate

DH Pace Company, Inc.
St Louis, MO 63103
  • Job Code

Overhead Door Company of St. Louis, a DH Pace Company, Inc. is seeking a Full-time Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, department and management. This individual will be responsible representing the company in a professional manner, counter parts sales, and troubleshooting. Require computer proficiency and the ability to multi-task in a fast-paced working environment. Standard work hours Monday-Friday 8:00am-5:00pm and every other Saturday 9:00am-1:00pm.

Position Overview:

  • Represent the company in a professional manner with good customer service and verbal communication skills

  • Communicate with customer, supervisor or other office personnel in an effective and timely manner

  • Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day

  • Review, receive, and process parts deliveries and technician parts picklists

  • Troubleshoot and walk customers through remote-control set up

  • Provide detailsabout various doors in the showroom for customers

  • Utilize a gas cutting torch and other hand tools to cut springs/cables

  • Other duties as assigned


  • High School Diploma or equivalent

  • Two (2) to four (4) years administrative office experience preferred

  • Ability to multi-task and work efficiently in a fast-paced work environment

  • Detailed oriented team player with good interpersonal skills

  • Must be able to lift over 20 lbs

  • Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50 locations in 24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.

Our benefits package includes:

  • Competitive base pay

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Paid time off plan

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.


Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
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Sponsored by:
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Customer Service Representative/Counter Sales Associate

DH Pace Company, Inc.
St Louis, MO 63103

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